You should be able to decline Live help on the page asking you to add TurboTax LIVE Help.
However, if you started in TurboTax Live, you can clear your return and start over as long as you haven’t paid yet. After clearing your return, you can select the TurboTax product that best suits your needs.
You can remove TurboTax LIVE Help as follows How do I remove TurboTax Live?
You could also try calling TurboTax Customer service: Turbo Tax Customer Service
If you have additional information or questions regarding this, please return to Community and we would be glad to help. Please provide some additional details about your issue and what TurboTax version you are using.