Blank screen when trying to add missed stock sales
Hi,
I'm getting a blank page when I try to add missed stock sales. I'm using a MacBookPro.
14551
4 Replies
CatinaT1
Expert Alumni
Apr 4, 2024 1:29:42 PM
These are caused by a networking disconnect even when using the Desktop Product.
Check to make sure you have a good, strong internet connection. If you are using a vpn, you might need to temporarily disconnect it. Same with anti-virus software.
DG575
Level 2
Apr 4, 2024 1:55:47 PM
This didn't solve the problem. I've also rebooted my modem/router, restarted my laptop and software several times. We'd like to finish our taxes. How do we resolve this problem?
DG575
Level 2
Apr 4, 2024 2:06:05 PM
Prior to resuming work on our taxes today, the software applied updates. Could the updates be buggy?
CatinaT1
Expert Alumni
Apr 8, 2024 7:03:06 AM
If you still are not able to solve this, please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service