Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Mar 29, 2021 5:12:52 PM

Any solutions for the turbo tax corrupt file problem? I tried on another computer getting the same thing getting really frustrated. Also got message to download 2018

0 3 476
3 Replies
Level 15
Mar 29, 2021 7:16:21 PM

is it the 2020 return or some other year? only 2020 can be done online. other years require desktop software - full PC or MAC.

https://turbotax.intuit.com/personal-taxes/past-years-products 

 

if you're getting this message for online 2020 return contact support. 

Returning Member
Mar 30, 2021 7:40:09 AM

I get my turbotax in CD format and I had issues with my 2019 file (windows 7) after I printed it becoming corrupt also.

Intuit Alumni
Mar 30, 2021 10:40:36 AM

Please reach out to our live representatives for assistance with this issue: Contact TurboTax