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New Member
posted Nov 6, 2023 12:55:48 PM

All I want to do is make changes in my 2022 federal tax return in the # of dependents. TurboTax is the worst program ever. I will never suggest to anyone to use it.

Turbo Tax made me amend the tax return first.  Which I did, but I never filed it and I need to file it for the first time with the correct # of dependents.  There is unbelievably no way to do this. I cannot believe what a horrible program this is.  I cannot even start over from scratch.  

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2 Replies
Level 15
Nov 6, 2023 1:08:08 PM

To file now you must print and mail it.

Print it out and remove the Form 1040-X.

 

@rshervette-gmail 

Level 15
Nov 6, 2023 1:29:56 PM

You should not click on anything that says "amend" if you did not file the return in the first place.  So first you are going to have to un-do that mistake if you prepared a 1040X.

 

You will be able to access the return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.

 

I clicked on “amend” by mistake

https://ttlc.intuit.com/questions/2552802-how-do-i-cancel-or-undo-an-amended-return-in-turbotax-online

 

And.....it is now too late to make changes to the return using online TurboTax.  Online for 2022 is closed and is in transition to 2023.

 

Online tax preparation and e-filing for 2022 returns is now permanently closed.

  

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2022 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

 

If you already paid for your online software you can ask customer support for a download of the desktop software.

 

They are available from 5 a.m. to 5 p.m. Pacific time Mon-Fri

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

 

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

 

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.