The $40 service charge is because you requested to have your TurboTax account fees paid from your federal tax refund. This is the service charge the third party processor charges for receiving your tax refund, deducting the fees and then direct depositing the remainder of the tax refund.
See this TurboTax support FAQ for removing the pay with refund fee - https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880
Or are you using the Desktop CD/Download program? There is a $20 fee to efile state. If you want it deducted from your federal refund there is an Extra $40 Refund Processing Service charge (45 in California) which you can avoid by paying with a credit card.
@arf16k wrote:
Can I decline those third party fees?
If you select to pay the TurboTax fees with a credit card then you will not be incurring these fees for refund processing.
I already paid $40 to purchase a state. Looks like turbo tax is charging me another $40 to purchase the same state.
You never exactly said what version you are using. And the Online website or the Desktop installed program.
For Online, How to see your fees
For help with fees
https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051
When I start my state they are asking another $40 to finish the state. Which I already purchased.
Did you see my post up above? Are you trying to efile state? Did you pay $40 to buy a second different state than the first free state? Then even if you bought the state program you have to pay $20 to efile each state return.
Then if you want the fee deducted from your federal refund there is an Extra $40 Refund Processing Service charge. You can avoid it by paying with a credit card or you can print and mail state for free.
Go back through the File tab to review or change your choices. Go slow and pay attention to what you click on to continue. There is one screen that can trip you up.
I wish I would have been advised that by TurboTax I would have opted out and paid otherwise. There is no obvious explanation.
I'm realizing that TurboTax is actually taking advantage of customers to pay off the lawsuit for taking advantage of customers.
Sorry ... but the screenshot above is quite clear about the extra fee so if you did not pay attention it is your error alone... no one forced you to choose that payment option.
TOTAL SCAM I PAY $85 FOR DELUX THAT INCLUDED BOTH STATE AND FEDERAL NOW CHARGE ME FOR THIS...SCAM TURBOTAX MUST CLARIFY THOSE THINGS ...I WANT REFUND I WILL FIGHT THAT FOR SURE.
@silent803-gmail- You are posting to an old thread that has had no activity for two years. We cannot see your screen and do not know what charge you are objecting to. If it is the "refund processing" fee, you do not have to pay that----you can pay your fees upfront using a credit or debit card instead of paying from your federal refund. If you choose to pay from your federal refund, there is an extra charge.
@silent803-gmail- Or are you getting charged for the Online version? Online and Desktop program are separate. You can not apply the Desktop purchase to the Online version. You need to switch to your Desktop program. Did you get it installed and activated with the 16 digit License Code ok?
Is there a black menu bar on the left side with the menu items, Federal, State, File etc. That is Online. The Desktop program is blue across the top and the menu items like Federal, State, Review, File go across the top.
Why am I having to pay before I even file when i already bought the form.
I did not make such a request because I always have to pay fed taxes