You will have to call in and ask for the other download. How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
The download is specific to Windows or Mac, so if you have both and need to download to Windows and Mac, you will need to get help from customer support Monday-Friday during business hours.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time daily Monday- Friday
@mfeinberg - not confident there is any benefit doing the same tax return on multiple computers... curious why you would do that....??????
Different family members have different computers. Teaching them how to do their own…
@mfeinberg - please be mindful of the EULA.......
https://turbotax.intuit.com/corp/license/desktop.jsp
Additional Restrictions. In addition to the restrictions in the Section A Terms:
You are not licensed or permitted
under this EULA to do any of the following: (i)allow any other person to use the Software;
(ii) rent, loan, resell, share, distribute or redistribute the original CD or a copy of the Software to any other person or entity; (iii) make the Software available on any file-sharing or application hosting service; (iv) electronically send the Software to any other person or company; (v) copy the printed materials or user documentation accompanying the Software other than as necessary to support the uses permitted above; (vi) use the Software for any commercial purpose (i.e., tax return preparation for a fee or other consideration); or (vii) use the Software to electronically file more than five (5) federal returns. Any person or company who received the Software through any of the foregoing prohibited methods, or through any method other than purchasing a license for this Software from Intuit or an Intuit authorized retailer, is not authorized to use such Software.