Your license code is a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that verifies the software and allows you to finish installing and begin using TurboTax.
Where you'll find it depends on how you purchased TurboTax. Find your situation below for more info.
TurboTax Download
From an authorized retailer: Your license code should be included in your order confirmation. Check your email or your order history. If it’s not there, you’ll need to contact the retailer directly.
From the TurboTax website:
- On your order confirmation screen
- In your email confirmation
- In your Downloads folder:
- Go to turbotax.intuit.com.
- Hover over Do it yourself, then Doing your taxes with a CD/Download, and then select Access my downloads.
- Sign in to your account. Make sure it's the same one you used to purchase the software license.
- Select Downloads and look for your license code under the TurboTax product name.
- Return to the install screen and enter the code to continue.
From TurboTax Advantage:
- In your notification email
- In your Downloads folder:
- Go to turbotax.intuit.com.
- Hover over Do it yourself, then Doing your taxes with a CD/Download, and then select Access my downloads.
- Sign in to your account. Make sure it's the same one you used to purchase the software license.
- Select Downloads and look for your license code under the TurboTax product name.
- Return to the install screen and enter the code to continue.
TurboTax CD
From an authorized retailer: Your license code is printed on the front of the insert in your box.
From TurboTax Advantage: Your license code is printed on the envelope.
Still can’t find your code? Contact us.
