We accept credit, debit, and pre-paid cards with VISA, Mastercard, American Express, and Discover logos. Like most stateside online merchants, we can only process cards if they have a U.S. billing address.
We're unable to take checks, money orders, or cash payments.
Still having problems? Try clearing your cookies (see above). If your credit card is unable to be validated, or if you continue to experience issues, contact us.
The sales tax is determined by the zip code of the shipping (not billing) address and includes all applicable state, county, and local taxes as required by law.
In most cases, sales tax is also levied on the shipping and handling fee as well as the product price.
Once we ship your product (usually within 1–4 business days), we'll send you an email notification. You can also track your order at our Check Your Order Status page.
Sign in to your TurboTax account using the same user ID you used to make the purchase. Downloads can be accessed an unlimited number of times, up to 3 years after purchase.