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New Member
posted Jan 6, 2023 8:26:21 AM

There is no option to import Itsdeductible entries into my return

I have always used itsdeductible and have been able to import (not a MAC user either). This year it seems that I can only add them manually.

1 16 4660
16 Replies
Level 15
Jan 6, 2023 8:40:08 AM

To enter charitable donations -

  • Click on Federal Taxes (Personal using Home and Business)
  • Click on Deductions and Credits
  • Click on I'll choose what I work on (if shown)
  • Scroll down to Charitable Donations
  • On Import from ItsDeductible Online, click on the start or update button

Or enter charitable donation in the Search box located in the upper right of the online program screen. Click on Jump to charitable donation

Level 15
Jan 6, 2023 8:46:39 AM

No...I don't see it in My Online Premier right now either.   (Desktop Premier has the selection and works OK)

 

It should be there, but perhaps they are having some issues with it.

 

Check back next Friday (Software updates are "usually" once a week on Wed or Thurs evening)

Level 15
Jan 6, 2023 9:00:50 AM

That is strange for the online editions.  It is available using the desktop editions.

 

However if you do a Search using the online editions for itsdeductible you will get a Jump to itsdeductible that takes you to these webpages -

 

 

 

 

Level 15
Jan 6, 2023 9:09:34 AM

@SteamTrain Reported this problem with the online editions to the Moderators

New Member
Feb 26, 2023 8:48:36 PM

I'm not seeing an option for it this year either using online Premier edition. The whole reason I use Turbo Tax is because of the Itsdeductible import function! Very disappointed in this.

Level 15
Feb 27, 2023 3:32:46 AM

@mpolans 

 

It's there.......go to the Deductions&Credits page....then scroll further down the page (Ignore what's up top in the light blue area).

 

Down in the white background section of the page is a "Charitable Donations" selection, you can expand it to show the menu selection for importing from ItsDeductible.

New Member
May 2, 2023 10:35:33 PM

this is not visible or available in the online version.

Level 15
May 3, 2023 1:17:06 AM


@mmatyjas wrote:

this is not visible or available in the online version.


Yes, it is...

 If you are not seeing the option for ItsDeductible, close the TurboTax program and then clear cache on your web browser - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US?uid=lh7fawwh

 

Sign back onto the TurboTax online account - https://myturbotax.intuit.com/

If the problem persists then change your web browser to one of these you are not currently using, Google Chrome, Mozilla Firefox or Microsoft Edge

Level 2
Sep 30, 2023 9:47:22 PM

I am having the same problem with Turbo Tax on the desktop. I downloaded the 2022 Home and Business version of Turbo Tax. I have been using Itsdeductible for many years. Once I was in the Charitable Contributions section in  Turbo Tax, I clicked the link to go to Itsdeductible online. I logged in and entered my chairtable contributions and saved them. But THERE IS NO button or link  TO IMPORT MY ENTRIES TO TURBO TAX. I can find no way to import the information I entered.

New Member
Feb 10, 2024 11:04:16 AM

There is still no option to import in the charitable donation workflow as of today.  When I ran the search for ItsDeductible, I could then work through the prompts to import the data.

Level 15
Feb 10, 2024 1:43:56 PM

@KCharron52 

 

I just imported the ItsDeductible stuff using the Desktop softwar ..so it works there.....right on the Deductions& Credits page.

 

If you are using the "Online" software, navigate to the Deductions&Credits page, and scroll WAYYYY down the page to the Chairty section and try it there.

 

If you are in Guided mode...GET OUT OF THAT ridiculous mode...and have it show all Deductions&Credits.

 

AND, for the "Online" users, your ItsDeductible account MUST have the exact same userID/pwd as your Online tax account.

Returning Member
Sep 17, 2024 11:45:11 AM

If you scroll down to contributions (or search Charitable) Contributions section,

it's the 1st option that Says Import from ItsDeductible Online

New Member
Mar 9, 2025 5:17:58 PM

Took me forever to find it! On this page if you scroll down it says "See all tax breaks" or something like that, and in one of those drop downs was to import from Its Deductible. 🙂 

 

Level 2
Mar 21, 2025 10:15:12 AM

You have to ignore the Donations sections when you get into as soon as you click on Deductions & Credits.  You need to scroll further down to Donations again, then click the arrow on the right side next to Donations and voila: It's right there !!

Level 1
Mar 29, 2025 11:03:25 AM

I am not seeing this. This is the second major glitch with TurboTax software this year. 

Expert Alumni
Mar 31, 2025 10:56:11 AM

Here's how:

From the Left side menu select Tax Tools choose "Tools"
pop up screen "Tools Center"
select "Topic List" 
Your Deductions & Credits
"Tax Breaks" 
scroll down to "Import ItsDeductible Online".