State fiduciary form error: electronic filing information dcn has too many characters

See https://www.michigan.gov/documents/taxes/MI-1041Book_744836_7.pdf

E-file, it appears, is only mandatory for tax preparers who complete 11 or more fiduciary tax returns.

Thank you for your reply. 

In this document (Fiduciary Tax (michigan.gov) it states "To optimize operational efficiency and improve customer service, Treasury mandated e-filing of individual income tax (IIT) returns.  Fiduciary returns are included in the IIT e-file mandate"  This seems to supersede the document you reference.

Note: within the TurboTax State Fiduciary return I cannot select file by mail and am told I must efile. This file-by-mail prohibition with the TurboTax seems to confirm the link I provided.

And so, I remain blocked.  TurboTax will not let me file by mail and when I go to efile, I get the error mentioned in the original post.  

Is there something I can do? Or is this a bug that needs to be fixed?

Thanks.

You can try contacting Support on Monday.

What is the TurboTax phone number? (intuit.com)

MY NY STATE ELECTRONIC FILING WILLNOT TRANSMITT.

MESSAGE "DCN "NUMBER HAS TO MANY CHARACTERS.

THIS MUST BE A BUG BECAUSE SOMEONE ELSE HAS THE SAME PROBLEM.

PLEASE EMAIL ANSWER TO [email address removed]

Again, you will have to contact Support:

What is the TurboTax phone number? (intuit.com)

@SFRIEDY 

I agree SFREIEDY that this feels like a bug and thank you for posting. 

I am going to heed the advice (what else can I do? ha, ha!) and call support on Monday. I will post back here what I find.

@Anonymous_ and @SFRIEDY  I talked to support for 90 minutes today and this is what I came away with.

1. Back office says the Michigan form for fiduciary return needs updating but hasn't been updated and this is causing the error
2. I can wait and see if the form gets updated or print and mail

I am going to contact State of Michigan directly and see if they will accept a mailed-in return given that TT cannot make the e-file work.

Was also provide a link to this thread that talks about state of Michigan form availability.  

Seems like Michigan got the cart before the horse on this e-file mandate,

I am in NJ and trying to efile my business return. I also get the error "DCN has too many characters". Help! How do I overcome this?

@jimamster This is strictly my opinion, I have no evidence to back it up:  I believe it's a bug and when enough people report it, it will be corrected. So far, we have MI, NJ and NY reporting the same issue.  

I talked to TurboTax support and they said it was a problem with the forms provided by State of Michigan.

I talked to the State of Michigan (side note, they were very, very helpful) and they said they would contact TurboTax directly because they (TurboTax) are required to provide e-filing for all products they support for Michigan.

In the meantime, I asked the State of Michigan folks if I could file by mail and they said "yes" so I am going to wait a week and see if the issue gets fixed by TurboTax and, if it doesn't, I will e-file.

Best of luck to you!

If you are filing your state business taxes separately from your Federal returns(and they have already been accepted), this may be what's causing the issue.

In some cases, certain business tax forms filed may not be supported by TurboTax for electronic filing.

Check this link for state forms availability for your specific state and business entity type: https://ttlc.intuit.com/community/forms/help/s[product key removed]ability-table-for-turbotax-business/00/26226

Hope this helps! 🙂

I am also having the same problem trying to transmit Form NJ-1065.  This is clearly a bug with the TurboTax State forms for certain states.  I'm on the phone now with TurboTax support as I type this.  I have asked to escalate.

I have 3 1065 returns to file in the next couple of days.  If they can't fix it I will ask for a refund of the State download for NJ.

Having the same issue in DE

I'm also running into the same error with Delaware. I would be very grateful for a rough idea when this apparent bug will be fixed if any support could find the answer

I would try calling their support line directly, I don't think that they read these forums.  I was on the phone with them for over an hour, but when they tried to escalate to someone else the call got disconnected. I didn't have the time to call back.

That's good advice @NJ999 .  I was on the phone with support for over an hour, too.  They said it was an issue with the Michigan form.  More research on my part confirmed the original reply to me issue in that I am able to submit my return by mail - which is what I did as I too do not have much more time to try to figure this out.

I was on the phone for over an hour with turbo tax support and got nowhere. The support person was very nice and even had me set up remote access for them. In the end, no progress. Very disappointing. 

Having the same problem with a Massachusetts 1065 partnership return.

Massachusetts requires all partnership returns to be efiled as of this year, but this error in TurboTax means that I cannot efile.

Also having the same issue with 1065 for MA right now.  I have two LLC's to file.  One went through tonight while the other had the DCN error message.  Main difference between the two was the LLC that went through has been filed in previous years.  The one with the error message was set up in 2021 and filing for the first time.  Connection ?  Do not know....

My advice is to 

1. File by mail if you can 
2.  If you can't file by mail, contact someone at your state treasury office and explain the situation and request permission to file by mail - I was pleasantly surprised at how quickly they responded and how helpful they were here in Michigan.
   1. Michigan requires tax software companies to provide e-filing for all state forms. When I contacted Michigan about, they said they would contact TurboTax directly and let them know they needed to fix the situation. 
3. At the same time talk to TurboTax support again and mention that this is not an isolated issue and they may want to spend some time on it instead of deflecting 🙂 The more people that call the more likely they are to do something I suppose.

I ended up filing by mail. My state treasury office confirmed that I was eligible anyhow without special permission.  I am not sure if they contacted TurboTax because I submitted by mail and have not returned to the software.

Good luck everyone! 

I called TurboTax support today. They sent me this link showing they are working on the dcn issue. You can sign up for status updates.

https://ttlc.intuit.com/community/taxation/help/why-am-i-getting-a-message-that-my-dcn-has-too-many-characters/00/2584210

Phone support is not helpful. They just route you through a circular automated bot loop

I am running into the same issue with Texas state filing

Despite what the Turbotax rep says, you can't file your corporate taxes by mail in NJ. You can, however, file directly with the state at  https://www.njportal.com/Taxation/CBT/. Of course, you have to manually enter in all the data. Turbotax should also refund the $55 they charged for software that doesn't work.

I am having same issue trying to efile Louisiana partnership.  I really have no choice but to mail it in even though it is not allowed.  TT dropped the ball big time this year.