On Virginia state return, how do I revise entries for underpayment of taxes?

To revise your entries for underpayment of taxes:

• Go to Your 2020 Virginia taxes are ready for us to check
• Select Other Situations
• Select Underpayment Penalties

If you do not see Underpayment Penalties:

• Click Tax Tools in the left column
• Click Tools
• Select Delete a Form in Tools Center
• Scroll down to Form 760C in Virginia Return
• Delete Form 760C
• Go back to State
• Edit Virginia
• On Your 2020 Virginia taxes are ready for us to check select Let’s check it over. You will see an error message showing Form 760C, Underpayment of Estimated Tax by Individuals, Estates and Trusts. Revise your information.

Offered solutions do not work. Going to "Other Situations" does not work as initial data resulted in no underpayment penalty. When I go to tools, it does not offer option to delete form.

Can I just change entries in 760 C form? Other option?

If you are using the TurboTax CD/Download version, you can either make the changes on VA Form 760C or delete the form in Forms Mode.  Please follow these steps:

1. Go into Forms Mode by clicking on the Forms icon in the top right of the blue bar. 
2. In the Forms in My Return list on the left, click Form 760C to open it.
3. If it does not appear on the list click on Open Form above the Forms in My Return list on the left.  [It takes a few seconds to open.] 
4. Expand the list by clicking on he plus (+) sign next to 2020 Virginia.
5. Double click on 760 C.  It will open in the screen on the right.
6. You can make the changes on the form or click on the Delete Form box at the bottom of the screen to delete it.
7. To return to the interview, click on the Step-By-Step icon in the top right of the blue bar.  

Re 2021 federal and VA state tax returns, I entered on Turbo Tax Form 1040-SR my  timely quarterly estimated federal and state tax payments. My second estimated 2021 VA state tax payment was on June 9, 2021 for $1100. However, TT is ignoring the date of my timely payment on June 9, 2021 and adding the $1100 to what I paid in estimated taxes for the third quarter, making it appear that I made no estimated payment for the second quarter and causing an incorrect form 760C to be generated. I tried going to Tools and deleting form 760C, but it keeps auto generating it in error. I do not use the downloadable form of TT, but the online version.  
Update: I brought the issue to the attention of Travis, TT representative, by phone this evening. It is a software bug of some sort, now assigned Current Investigation # INV-18490. Should you experience the same or similar problem, Travis advised that when you call TT to report it or chat with TT about it, you provide this number INV-18490, so that the cases can be linked up. Depending on the cause of the software problem, Travis estimated it could take one day to one month to solve.

Thanks for mentioning this issue; I am looking into it.

@Dayna10

Thank you. I have also received an email this afternoon from TT, advising that a new INV will be started on my issue. When I receive the new INV, I will post. 

I've encountered the same on the CD / desktop version.

This issue (of 2nd quarter estimate tax payments being shifted to the 3rd quarter) has been confirmed and is being worked on.

I have exactly same problem. All my quarterly estimated payments were identical, and paid by required dates.

My underpayment penalty should be zero, and no penalty is reflected in line 24 on main form VA 760CG, in fact it shows Refund.

I think this 760C should not be required to be printed for me at all.

Can I just print VA tax and mail it without this problematic form 760C?

Sorry you’re having this problem too. Per Bill, Turbo Tax has confirmed the issue and they are working on it. I am hoping they get it fixed soon or at least  by the filing due date. Maybe Bill will have an estimated completion date for us. 

The issue has been identified and is being worked on. Please see this TurboTax Help page and sign up to be notified of a resolution.

Thanks Bill. I followed the link and signed up for a notification when the issue is resolved. However, the problem is described in the link as affecting some people using the Desktop version. It is also affecting me (and probably others) who use the Online version. Why does the link specify just the Desktop version?

This issue is already reported on several posts in TurboTax Community forum, however due to the fact that only 3% of USA population reside in Virginia this problem does not seem to be high priority for TurboTax management team. They have only few really qualified software developers, but most of other developers introduce hundreds of software bugs every year.  I suppose just 1% of Virginians who use TurboTax actually carefully examine final tax form that being filed. And only fraction of those to check are capable to understand calculations, so 99.9% of TurboTax returns containing Estimated Payments will be submitted to Virginia Department of Taxation with errors.  It will take Virginia Department of Taxation 3 weeks to communicate this problem to TurboTax, and only then TT will attempt to correct software. Possibly thousands of taxpayers will be required to re-file VA taxes.

Bill, could you please accelerate resolution?

STZH,

I second that. Wow. You’ve done some amazing research. Thanks 

Very pleased to receive email today from TurboTax that this issue has been resolved. Text of that email follows:

“Hello,

There’s an update on the TurboTax help article you’re following: "VA Form 760C Line 10 Column B combining value with Line 10 Column C".

We’re happy to inform you that we’ve updated TurboTax and resolved the issue you experienced

If you’re using TurboTax Online, it’s been updated automatically. Just sign in and you can continue working.

If you’re using the TurboTax CD/Download Software, download and install the latest update. You can do this through the prompt when you launch the software or by following

these instructions.

If you’re still having trouble or there’s anything else we can help you with, feel free to give us a call

Thanks for your patience,

The TurboTax Help Team”