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New Member
posted Jan 28, 2020 12:47:35 PM

I bought the CD at Sam's Club and downloaded from the CD . The program is wanting me to pay for again before I can file. I am frustrated beyond belief.

0 4 439
4 Replies
Expert Alumni
Jan 28, 2020 1:04:57 PM

Have you looked at our online Free Edition? Depending on your situation it could be a good fit for you.

 

Here is a comparison of our CD Products:

 

TurboTax CD Comparison

 

 

New Member
Apr 10, 2020 10:59:28 AM

I had the same issue.  Do I need to pay twice?

Expert Alumni
Apr 10, 2020 4:19:18 PM

No, you should not pay twice. Please use the following link for a customer support number.

Level 15
Apr 10, 2020 8:39:07 PM

if you are e-Filing federal and state there is an e-File fee for your state return. You have to pay that when you get to the filing step.