I have a 0 dollar tax return as the last return to be filed. NJ 1065 keeps stuck on Reviewing return page for NJ 1065 asking for Preparer's address must be entered in Tools / Options / Firm / Preparer but I do not see any such option under Tools menu.
It is not letting e-file for this reason only.
I am having the same issue with NJ-1065. I cannot find Tools / Options / Firm/Preparer anywhere, and I am fairly certain this section is only for a paid preparer. I am also unable to access the signature line above (you cannot override it) where the Gen Partner/Tax Matter Partner should be signing.
Please advise Turbotax.
I am having the same issue where I can not submit. It is asking for Preparer information without being able to skip it since it is self-prepared.
Jim
I got the same error. There is another post on the support page and TurboTax says it is fixed but it is not.
Such lax support forces us the users to not e-file and print and send the return which is so dumb in this age
Why does TT Support not solve this. What I presume it is referring is to its TurboTax Pro products as there is no place to enter this info (as it is Self Prepared). Can TT Support wake up !!!!!
What's the use of a fix once the due date passes. This should be a simple fix ...
What is going on TT fix the issue
when the fix will be available - I have spent 2-3 hours on March 15th explaining the issue to TT helpdesk analyst. It's more than 2 weeks now, I need to file my NJ returns
PLease provide date by which it will be fixed
This is not right. Where's the fix? Its almost the deadline!
We have not been told anything other than this sign up for updates: Why is NJ 1065 p1, 2 requiring paid preparer info for self-prepared return?
Catina
Can you please push for more updates. This is unfair.
I ran the updates on the software yesterday and the package stated it was for New Jersey. Tried to e-file and had the same issue. They clearly have not fixed the issue. Will most likely be sending via snail mail, or using the NJ online portal, although that web app is not great either...
Any update? We paid for NJ and it doesn't work! I've used TurboTax every year for the past 15 years for all my clients, and if this is not worked out quickly, I'm done with TurboTax.
We would like to take a deeper dive into this message to assist you. In order to do this, it would be helpful to have a TurboTax ".tax2023" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information.
For TurboTax online:
1.Go to the black panel on the left side of your program and select Tax Tools.
2. Select Tools below Tax Tools.
3. A window will pop up which says Tools Center.
4. Select Share my file with Agent.
You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number.
Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.
For TurboTax desktop:
1.Select Online menu
2.Select Send Tax File to Agent.
3.A pop-up message will appear, select Send.
4.Reply back with the Token Number.
@MayaD @CatinaT1 @z93007 @arg1235514 @p289818
I am told that this would be a violation of Consumer Protection laws. TurboTax convinced me to purchase their product by advertising that I could e-file for NJ too, but I am unable to e-file. This is false advertising. We will start a class action lawsuit, and include all TurboTax customers who reside in NJ.
I checked your file, I am getting 2 areas that need to be fixed.
Revisit the Business Info to Edit the business code.
Go to Federal Taxes then Income and click Edit next to schedule K1.
Check the error message in the second screen and correct partner ID.
Instructions for Form NJK-1 (Form NJ-1065)
Please post again if that doesn't work.
@MayaD I'm not sure what you're referring to. My token Number is Token Number 1226385
The only errors I have is on NJ-1065 p 1,2
And the system isn't letting me fix it, so I cant e-file NJ.
Here is another image of the errors on the return.
Also NJ return is not showing any error message. I see there is no for paid preparer's information but it is not preventing you from e-filing.