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Level 1
posted Feb 11, 2023 9:10:01 PM

Download State Product to TurboTax Premier on Second Computer

I purchased the TurboTax Premier Mac version. I have a MacBook and an iMac.  I purchased a second state product, but I can find no way to download the second state product to a second computer without purchasing the state product a second time. Any suggestions?

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1 Best answer
Intuit Alumni
Feb 13, 2023 9:35:42 AM

Please feel free to contact Customer Support so you can speak with someone who can assist you. 

@kecheney 
 

5 Replies
Intuit Alumni
Feb 12, 2023 11:33:45 AM

You can download the software on up to 5 computers with the same license. 

 

Please follow the instructions here to do so. 

 

Please let us know if you need further assistance. 

Level 1
Feb 12, 2023 11:39:55 AM

Than you for the reply. I was able to install TurboTax on my second computer previously without any problems. But I purchased an additional state (my second), on one of the computers. I can't seem to find a way to download the second state product onto the other computer. I thought that the TT Premier would recognize that I had purchased the second state product because the license code is the same, but it does not.

So, how do I get the second state to load without having to purchase it again?

Thanks!

Level 15
Feb 12, 2023 11:44:49 AM

How to download software you bought at Turbo Tax

How do I download the software I purchased at Turb...

Level 1
Feb 12, 2023 11:57:25 AM

Thank You. Tried that already. It does not show up in my "Products & Billing" page of my Intuit account.

Intuit Alumni
Feb 13, 2023 9:35:42 AM

Please feel free to contact Customer Support so you can speak with someone who can assist you. 

@kecheney