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Level 2
posted Jan 17, 2022 6:40:00 AM

Blank white screen when trying to download my state software

Hello-  I cannot download my State software on my desktop Turbo tax software. I am getting a blank white screen. Please help.

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1 Replies
Level 8
Jan 17, 2022 7:16:44 PM

TurboTax has several suggestions for troubleshooting blank screens, missing buttons, or missing images.

See: Troubleshoot blank screens, missing buttons, or missing images

 

There are two long threads at Blank activation screen and TurboTax 2020 install fails on Activation – screen is blank which may help you.