Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Sep 19, 2021 7:06:14 PM

Amend 2020 California return online

Hi,

 

According to https://ttlc.intuit.com/community/e-file/help/can-i-efile-an-ame[product key removed]n/00/27183 (as of 9/19/21) it is possible to e-file an amended  CA return for 2020. How can I do this?

I was able to amend the federal returns electronically, but not  the state returns. Note this is for the installed version of Turbo Tax 2020, home and business,  for windows.

Thanks!

0 15 2216
15 Replies
Level 15
Sep 20, 2021 7:02:01 AM
Level 2
Sep 22, 2021 12:00:14 PM

Actually this entire feature is totally broken and screwed up. I have no way of e-filing an amended CA return.

 

After two different calls and over an hour of screwing around I can report that this is totally broken and TT support cannot fix it.

 

They claim they will start an investigation, but the form to upload my tax file is hilariously broken. This entire situation is a kafka-esque sick comedy of errors.

Level 2
Sep 22, 2021 12:30:03 PM

https://ttlc.intuit.com/community/e-file/help/can-i-efile-an-ame[product key removed]n/00/27183 clearly states that TurboTax can e-file an amended california return.

That is actually a lie and there is no way to efile per support. This is honestly disgraceful.

Returning Member
Sep 23, 2021 10:09:26 AM

so what is the solution?  paper file the amend? 

Level 2
Sep 23, 2021 10:10:35 AM

Correct. They told me to paper file, which is insane for my returns. Also...who the hell owns a printer. The reason I bought this software was to e-file, not to kill trees.

Returning Member
Sep 23, 2021 10:31:42 AM

what the!!! that is a lot of paper to print.  What is turbo tax support call # you used?

Level 2
Sep 23, 2021 11:02:57 AM

Yes, it's insane. Basically they are telling me to buy a printer, waste 100 pages of paper, stamps, etc. all because the program that I paid for doesn't have a feature that they advertised as available.

 

I called [phone number removed]‬, I'm also talking to their twitter support.

Level 15
Sep 23, 2021 11:08:43 AM

@dkanter Why do you think you would need to print or mail 100 pages?   Most of that stuff is just worksheets that you do not send to the IRS.   When you choose to print a return to mail it will only print the several pages needed to send in the mail, not 100 pages.

 

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

 

As for your "buy a printer" issue:

 

 

I DO NOT HAVE A PRINTER—WHAT CAN I DO?

We cannot solve your printer problem for you  If you do not have a working printer, you can access your account from any computer that has internet access and print your return.  So perhaps you need to see if a friend or relative can let you print from a computer with a printer.  Or print it at a UPS place or Staples, etc.  

Level 15
Sep 23, 2021 11:11:38 AM

@dkanter Oh---and you are posting from the CD/download.   You can easily save your return as a pdf and print only the pages you want to print.   Again--if you do not own a printer you can save the file to a flash drive and use a printer elsewhere.

Level 2
Sep 23, 2021 11:25:05 AM

@dkanter Why do you think you would need to print or mail 100 pages?   Most of that stuff is just worksheets that you do not send to the IRS.   When you choose to print a return to mail it will only print the several pages needed to send in the mail, not 100 pages.

 

I know it's about 50-100 pages because I eyeballed the size when I looked at printing. I'm sure plenty of people have 5-6 page state tax returns. Mine is 10-20X larger.

 

My point is that Intuit clearly advertises e-filing for CA amended returns, but the product apparently cannot do that. That's BS. It's bad for customers, bad for the environment, and frankly disgraceful.

Level 15
Sep 23, 2021 11:27:55 AM

When you are in the File section choose to file by mail.   Then preview the return that is going to print---see how many pages it shows that you will need to print to mail in to the state.

Level 2
Sep 23, 2021 11:32:21 AM

You know, it's really pretty condescending when I tell you the answer and you refuse to listen. so let me repeat in caps in case it will help you understand:

PRINTING MY STATE TAX AMENDMENT TAKES >60 PAGES.

Level 15
Sep 23, 2021 11:38:59 AM

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

Returning Member
Sep 23, 2021 11:42:12 AM

So, this is what listed under filling instruction: 

What you need to mail:

Your amended tax return - Amended Form 540 or Amended Form 540NR with Schedule X. Remember to sign and date the return.
Your payment - Mail a check or money order ,  payable to "Franchise Tax Board". Write your Social Security number and "2020  Amended Form 540 or Amended Form 540NR with Schedule X" on the check.
Mail the return and check together, but do not staple or attach the
check to the return.
|
| Attach the following to your California tax return:
| - a copy of your federal return
| - all revised forms, schedules, and documents supporting each change, such as corrected forms(s) W-2 or 1099, schedule(s) K-1, escrow statements and the Schedule X.
|
| Mail your return, attachments and payment to:
| Franchise Tax Board
| PO Box 942867
| Sacramento, CA [removed]
|
| Don't forget correct postage on the envelope.

 

 

It did stated "all revised forms" -- I guess it depends on what is been revised.  

Level 15
Sep 23, 2021 11:59:28 AM

https://ttlc.intuit.com/community/tax-topics/help/how-to-amend-a-california-state-return-in-turbotax-online/00/

By the time you get to the Important: Read and Follow Your California Amend Instructions screen, we’ve already transferred info from your federal 1040X to your California amended return.

Move through the following screens to review your info and make any needed changes.

Review/update your California return

Final steps

  1. Sign and mail

    your California amended return to the address included in the filing instructions, which print out with your amended return. The filing instructions will also let you know if you need to attach any other forms to your return.
  2. That’s it! Once your California amended return is in the mail, you’re all done.

Related Information: