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Level 1
posted Apr 22, 2024 6:40:14 PM

Net file error on CCP contributions on self employed earnings - all questions answered correctly but still have error

Answers are the same as last year but this year I have a Net file error.  Facts are the same.

0 5 4007
5 Replies
Level 15
Apr 23, 2024 6:31:51 AM

Net file?   Are you in Canada?

 

This is the U.S. TurboTax public user forum. For help with Canadian taxes, please post your question in the Canada TurboTax user forum., at the following link.

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-cahttps://turbotax.intuit.ca/tax-software/index.jsp

 

 

Expert Alumni
Apr 23, 2024 6:34:30 AM

I'm not sure if this is the same problem you are experiencing, but see if the last post in this thread helps eliminate the error: https://turbotax.community.intuit.ca/community/seniors-students/discussion/getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/00/946415/page/5

 

Otherwise, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Level 1
Apr 30, 2024 2:22:53 PM

Thanks.  I tried this but it didn't fix the error.

Employee Tax Expert
May 2, 2024 7:49:16 AM

I suggest contacting TurboTax Canada using the link provided by xmasbaby0 above.  There are individuals on that site that should be able to assist you.

 

@dianastevens-the 

Level 1
May 2, 2024 8:22:21 AM

Thanks for this.  I have tried once and was unable to get past the initial agent who suggested I check the SIN and spelling of the name if I had  Netfile error.  I will try again.  Otherwise I will have to test on to another software.