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TurboTax Help

What if I entered the wrong bank account for direct deposit?

Looking to find your direct deposit bank account information? Go here for instructions.

If you entered the wrong direct deposit account information, you have options to help ensure you still get your refund. 

  • If you haven't filed yet, you can still change your bank account info for direct deposit.
  • If the info you provided is for a closed or invalid account, the government will mail you a refund check.
  • If you entered a valid (but incorrect) account number not belonging to you, there's usually nothing to worry about. Most banks won't deposit tax refunds into accounts where names don't match up. You can try calling the IRS to stop the direct deposit if your return hasn't posted to their system yet. For security reasons, the IRS can't re-route your refund to a different account, so you’ll get your refund via a paper check.
  • If your return is rejected, you can update your account and any issues that caused the rejection. Open your return in TurboTax and go through the File section again to update your bank account before re-submitting your return.

Looking to update your information for the Child Tax Credit advance payments? Go to the IRS Child Tax Credit Update Portal to view your eligibility, unenroll from getting advance payments, or to update your bank account information.

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