Have you paid your TurboTax fees? You cannot print until your fees have been paid.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-thi...
https://ttlc.intuit.com/community/printing/help/can-i-print-a-copy-of-my-turbotax-online-return-befo...
https://ttlc.intuit.com/turbotax-support/en-us/help-article/mobile-apps/print-return-mobile-app/L0PB...
