LinaJ2020
Expert Alumni

After you file

Sounds like the IRS is looking for your 2019 AGI.  See link here:  Rejected code

 

There are three ways you can use to locate your AGI:

 

If you have your last year's tax return, read here: Find your AGI

 

If you used TurboTax online to file, you can access your account here Login and download a copy of your prior year’s 1040 tax return to find your AGI.  Click here for instructions: Prior year's return

 

If you do not have a copy of the tax forms, you may order a transcript from the IRS.  Click here Get  Transcript and select  "Get Transcript Online "  or request a full copy of your past year's tax return.  Click here: https://www.irs.gov/forms-pubs/about-form-4506

 

Once you obtained your 2019 AGI, follow this link Fix a reject to return to your account to enter your AGI and re-submit.

 

If issue remains unsolved, I will suggest you to print out your tax forms and paper file to the IRS.  To see explanations, click here:  Correct AGI got rejected

 

Or reach out to our Support team here:  TurboTax contact

 

@ivorssb

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