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Chose to pay TurboTx with my refund. My bill order status on turbo tax has recently changed saying it was received but I've not gotten my refund yet. What do I do?
Anyways, can anyone manage to assist me in anyway with updated information on my issues? I'd greatly appreciate any help I can get at this point and can't wait till next year's attempts in doing this all over again haha. Thanks
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Edit:
The exact words in order details that I couldn't remember exactly.
"Order Status: Payment Completed"
is what it had changed to...
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I apologize for the confusion! And congratulations on the new addition!
I recommend contacting us using either of the links below.
An agent will be able to review your account and assist you accordingly.
How do I contact TurboTax for help
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When turbo tax says
Order Status: Payment Completed
what does that mean ?
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That means you have paid for the product.
You can click here to track your return status to see if you completed the e-file.
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So that means if opted for my fees be taken out my refund . You guys have my refund back ? It’s paid and completed .?
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When you pay with your refund (also known as a Refund Processing Service), TurboTax will deduct your fees from your federal return. However, there may be a charge for this service. Please see the FAQ link posted below for more information. I hope this helps:
What is Refund Processing Service?
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TiffanyL why can’t you answer the question as asked? If the order status for those who pay their fees from their tax refund changes from payment pending to payment complete, does that mean the IRS has sent you the payment? I would assume that means your partner bank has received the refund and is probably sitting on it to collect the interest. The same way they did with the stimulus payments! It’s a simple question to answer stop beating around the bush
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If it says payment complete did you get the answer!? Because that’s the step I’m at as well
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No nothing and TT along with their banking partner are useless
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If your refund is not enough to cover the fees, you will have to pay your fees before you file.
What if my federal refund isn't enough to cover my TurboTax fees?
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Mine was pending for 2 weeks now it says payment complete..it has been 2 days since then...still haven't received my refund...can't find any answers no where
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Same boat.... and TT can’t give any answers nor can SBTPG. Fees were processed via “REFUND TRANSFER” which leads me to believe they have been paid.
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No I didn’t find out anything but I did call the IRS directly and they also couldn’t tell me anything besides that 21 days from the filing date !