Please verify that your system meets minimum system requirements.
For TurboTax Online: Allow cookies and pop-ups.
How do I delete cookies?
How to clear your cache.
For TurboTax CD/Download:
TurboTax 2019 and TurboTax 2020 requests license activation at every launch
How do I update my TurboTax CD/Download software program?
Troubleshoot TurboTax for Windows updating issues.
Troubleshoot TurboTax for Mac updating issues.
Otherwise, to contact TurboTax and have an agent see what you are seeing, call: (800) 446 - 8848. For more information about ways to contact TurboTax, see: What is the TurboTax phone number?
@bansal403
