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why do I need activation code *again*
I'm trying to access my file in TT 2019. Every time I try I get we must activate TT.
I did that when I installed used it to file me federal & state 2019 taxes.
I don't have the original box-cd that came with TT 2019 inside.
Is there a way to get around this?
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Get your taxes done using TurboTax
Turbo Tax asks for the License Code each time you start
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I have never had to reenter my activation code before. I have been using turbotax for more than 30 years
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@Bubba1481 wrote:
I have never had to reenter my activation code before. I have been using turbotax for more than 30 years
Because it is new this year since so many computers do not have CD drives anymore and customers want downloads instead.
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Fix the **bleep** software. I am not going to buy the product if we need to activate it each time we get on. Then the solutions suggested are also very annoying. I don't have to do any of this to do with any other software. Life is hard enough. Don't add to it Intuit.
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Now ir=t seems I have used the activation too many times. I have exceeded the allowable activations? NOW WHAT? And your 4 or 5 step fix is not only annoying it doesn't work on my computer. Turbotax 202 is fine. It is 2019 I am having trouble with
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Please follow these instructions to contact a specialist that can send you a push installation download.
You will need to fill out some information first.
https://ttlc.intuit.com/replies/4259363
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I don't see a way to contact the specialist for the push fix you mentioned. How do I contact them?
Thanks, Doug
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@Lancair To contact TurboTax Customer Support for assistance with your download issue, please see What is the TurboTax phone number?
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This happens to me ONLY when I have an external drive attached to my computer. When I disconnect the external drive, I don't have the problem. If you have any external drives connect, you can try removing them while you boot TurboTax. Good luck!
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Removing ALL external drives while starting program works for me, thanks! This included thumb drives.
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Removing the external hard drive was EXACTLY the fix! Thank you! Would be nice for TurboTax to fix this bug. I purposely keep my tax files backed up to the external drive, but I do have the main copy on my PC that didn't move. I have TurboTax 2020 (cd version from Costco) this happened on. I also have used TurboTax CD version for 15+ years without this issue ever happening before.