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I purchased a pc download of turbotax premier and completed instaalation but it wont launch. what do i need to fix?
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January 10, 2021
2:40 PM
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Get your taxes done using TurboTax
calrification: it launched by the activation screen remains blank.
January 10, 2021
2:41 PM
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Another user posted this fix. See if it works for you -
- change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
- launch TT and the activation screen should launch. copy / paste in your activation code. you should get the 'all set' green check mark
- change your resolution back to what is was originally.
January 10, 2021
2:42 PM
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I found it is a resolution problem. Go to Windows Settings and select Display and choose 100% . Mine worked from then on.
February 26, 2021
1:18 PM
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Get your taxes done using TurboTax
To also add to the information above, please see the TurboTax links below for help opening your software once installed:
- Minimum system requirements for TurboTax Windows software
- Troubleshoot installation and running TurboTax for Windows
If you need further assistance, please reach out to us.
February 26, 2021
1:32 PM