Hello @janice6- !
How to find the AGI.
When did you file 2018? If it was late in the year try putting in zero for the AGI. And see; What if I entered the correct AGI and I’m still getting an e-file reject?
If your spouse died during 2019 there is a problem e-filing and you will have to mail your return
How to correct the AGI
If you can’t get it to e-file you will have to print and mail it.
How to mail a return from the Online version; How do I print and mail my return in TurboTax Online?
Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
For AGI Reject code 031
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Hope this helps!
Nate M
