But first, Somehow you upgraded to the LIVE expert help feature for higher cost. How to remove Turbo Tax Live. There are 2 different ways to remove Live depending on how you added it. That will reduce your fees a lot.
How to see your fees
For help with fees
Then to go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...
But in the regular Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?