@tracyha16 Did you use the Online browser version or buy and install the Desktop program? You only need a License Code for the Desktop program. The License Code started with the 2019 program.
Where is the License Code?
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973
Or you need to call in and get a new License Code.
How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
