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Returning Member
posted Apr 19, 2020 9:58:41 AM

Turbo Visa Debit Card

I e-filed my income taxes and selected the money to be returned on a TurboTax Intuit Visa Debit Card on 2/18/2020.

As of 4/19/2020, I still have no received my card through the mail. My stimulus payment was deposited to that card as well, but how do I access that account? 

I can't file for a lost card because it asks for the card number, but I don't know them because I never got the card!

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2 Replies
New Member
Mar 25, 2021 11:53:58 AM

I did my taxes online with TurboTax I got a confirmation saying that I would receive a GreenDot card Visa in the mail and I haven't I know the income tax and the stimulus check is in that account and I cannot access because I don't have the card

Intuit Alumni
Mar 25, 2021 12:50:50 PM

The Turbo Visa Debit Card is delivered 5–10 business days after ordering it. If you still have not received it after 10 business days, please visit TurboDebitCard.com or call toll-free at (888) 285-4169. 

 

Please see this TurboTax FAQ for more information, How to get your tax refund on a Turbo® Visa® Debit...