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New Member
posted Jun 13, 2024 6:52:47 PM

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

Right before filing, it asks to sign this consent. I did not realise it wasn't for e-filing and I accidentally signed. I would like to remove this and not consent to my data being shared. Thank you.

0 9 32022
9 Replies
Employee Tax Expert
Jun 19, 2024 12:05:15 PM

Please select "update your preferences" on this link to update your preferences on your account and remove any consent to share data.

New Member
Feb 1, 2025 10:08:55 AM

@JotikaT2  - Hello, hope you are well… I do not see the referenced “update your preferences” for data, only for communication preferences. So I clicked on “manage your data”, which took me to an area where you can download, delete, and correct your data. Under that table, there is another table that says “Data used for Intuit products” and it says “no consents available”…(please see below)

I am certain that I placed my name and clicked the checkbox that said “signed on xx/xx/2025”. 
So my question NOW, is who do I contact to ASSURE that I withdraw/revoke/remove that consent I no longer want to provide? 
Thanks!!🙏🏽 

Luis

 

Employee Tax Expert
Feb 3, 2025 8:19:10 AM

Please contact us using this link.

 

This will allow an agent to review your account and provide you with information directly as it relates to your account.

 

@Luis1819 

 

 

Level 1
Feb 11, 2025 3:45:19 PM

Yeah they know, it's dsigned to be deceptive, called "dark ux".  Then they make it hard to find where to fix it.  Why I'm here to as well as a bunch more no doubt.  But its on purpose so they'll never fix it.  "unethical - lite" 

Level 1
Mar 16, 2025 10:35:56 AM

Has anyone found an actual answer to this problem?  

Expert Alumni
Mar 18, 2025 9:37:58 AM

Per this thread, To revoke authorization or permission on “Let us use tax info to improve your experience”, a request needs to be submitted from this page (https://www.intuit.com/privacy/submit-a-question/). The form under the “I have a privacy related question” section at the bottom of the page (scrolling all the way down) needs to be submitted.

 

 

@hollyhart227 

 

 

Level 1
Mar 18, 2025 2:34:13 PM

I filled out that form before I submitted this question. No response.  

New Member
Apr 8, 2025 8:03:47 AM

Same question here. Just fell for the signing off my personal information, and I want to change it before filing.

Expert Alumni
Apr 8, 2025 8:10:31 AM

It depends. You may be able to remove permissions from your account.  Use the link(s) below to rescind your prior approval.

@jkillberg