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New Member
posted Mar 14, 2021 7:31:53 AM

Why haven’t I received my refund yet? Why does it say:

Your tax return is still being processed.  A refund date will be provided when available.    Please Note: For refund information, please continue to check here, or visit the Refunds page on IRS.gov. U

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3 Replies
Level 15
Mar 14, 2021 9:30:49 AM

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.   

 

 

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

New Member
Mar 14, 2021 9:36:50 AM

How is it that I personally know people who filed very similar returns as me and filed at the end of February, get their return before me?  My return was accepted February 12th...! Well over 21 days now. 

New Member
Mar 15, 2021 6:40:08 AM

I agree. I noticed a similar trend on my end as well. When I ask for updates, I get these vague answers that doesn't make any sense. My return was accepted on Feb. 12th and been in this processing status with the IRS for almost 3 weeks now. At this point, I wonder if I'll get my stimulus check before my income tax.