Test that your printer is working by trying to print from another program, such as Microsoft Word. Many printing problems can be resolved by installing the latest version of Adobe Reader (it's free).
If your printer is working
If your printer isn't working
If you don't have a printer, or still can't print, you may have a pop up blocker installed or other internet security. You may need to delete cookies, clear internet cache, turn off pop up blockers or other type of security features. Often employer laptops have security features of sharing data.