Why am I paying for audit protection if the IRS can put my return on hold and it's not technically an audit?

Please see the information below to explain Audit Defense:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-audit-defense/00/25537

Please see below for information on Audit Support Guarantee and Audit Defense:

https://ttlc.intuit.com/community/choosing-a-product/help/what-s-the-difference-between-the-audit-support-guarantee-and-audit-defense/00/26364