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New Member
posted Feb 20, 2020 9:18:32 AM

Where is my refund it’s been more then 21 days now ?

0 73 9734
24 Replies
Level 15
Feb 20, 2020 10:11:20 AM

From the IRS : 

 

How quickly will I get my refund?
We issue most refunds in less than 21 calendar days.

 

I’m counting on my refund for something important. Can I expect to receive it in 21 days?
Many different factors can affect the timing of your refund after we receive your return. Even though we issue most refunds in less than 21 days, it’s possible your refund may take longer. Also, remember to take into consideration the time it takes for your financial institution to post the refund to your account or for you to receive it by mail.

 

It's been longer than 21 days since the IRS received my return and I haven’t gotten my refund. Why?
Some tax returns take longer to process than others for many reasons, including when a return:

  • Includes errors
  • Is incomplete
  • Is affected by identity theft or fraud
  • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.

  • Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process
  • Needs further review in general

We will contact you by mail when we need more information to process your return.

 

I claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) on my tax return. When can I expect my refund?
According to the Protecting Americans from Tax Hikes (PATH) Act, the IRS cannot issue EITC and ACTC refunds before mid-February. The IRS expects most EITC/ACTC related refunds to be available in taxpayer bank accounts or on debit cards by the first week of March, if they chose direct deposit and there are no other issues with their tax return. Check Where’s My Refund for your personalized refund date.

 

Where’s My Refund? on IRS.gov and the IRS2Go mobile app remains the best way to check the status of a refund. WMR on IRS.gov and the IRS2Go app

will be updated with projected deposit dates for most early EITC/ACTC refund filers by February 22. So EITC /ACTC filers will not see an update to their refund status for several days after Feb. 15. 

 

Will calling you help me get my refund any faster?
No. Our phone and walk-in representatives can only research the status of your refund 21 days after you filed electronically; 6 weeks after you mailed your paper return; or if Where’s My Refund? directs you to contact us.

 

What information does Where’s My Refund? have?

It has information on the most recent tax year refund we have on file for you.

 

When can I start checking Where’s My Refund? for my refund’s status?
24 hours after we’ve received your electronically filed tax return or 4 weeks after you’ve mailed a paper tax return.

 

Will Where’s My Refund? show me when I’ll receive my refund?
Where’s My Refund? will give you a personalized date after we process your return and approve your refund.

New Member
Apr 13, 2020 4:16:06 AM

I filed my taxes in January and i received my state refund but yet to receive my Federal refund.  Could someone please contact me and let me know where my refund is please and thank you.  I could really use it during this pandemic.  I have already been charged the fee for filing as well.  Looking forward to speaking with someone soon.  Thank you in advance and Be Blessed.

 

Sincerely,

 

Joshua [last name removed]

New Member
Apr 19, 2020 6:19:41 AM

I filed my taxes in January but still haven’t got my refund yet. I got my stimulus check but not my federal taxes. Need help 

Level 15
Apr 19, 2020 8:59:10 AM

**NOTE*** Due to the Corona virus the IRS is operating short staffed. All field offices are closed and some processing centers are all but closed. Any tax return that requires hand processing will probably have long delays. Mailed returns are not being processed at all at this time. Most phone service has been curtailed.
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

 

Only the IRS controls when and if a tax refund is Approved and Sent.

 

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

 

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

 

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

 

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

 

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

New Member
Apr 20, 2020 6:10:50 AM

I still have not received my refund 

New Member
Apr 20, 2020 8:37:12 PM

My taxes have been done for awhile and I used direct deposits for it and haven't been able to get my stimulus check will my income tax be mailed or direct deposited on my pay pal

New Member
Apr 24, 2020 9:25:32 AM

where is it? and my stimulus package?

New Member
May 3, 2020 6:24:56 PM

Re: Where is my refund it’s been more then 21 days now ?

Expert Alumni
May 6, 2020 9:31:39 AM

Unfortunately, the IRS is extremely understaffed due to COVID-19. This has impacted the processing of returns and refunds. If you do not receive your refund by the time the IRS resumes normal operations, please reach out to them at 800 829 1040.

 

@Rewgwfw

@Gotmoney33

@constancehale

@bryannay1

 

New Member
May 18, 2020 12:27:40 PM

Where's my refund from my taxs and my stimulus check?

Employee Tax Expert
May 18, 2020 2:34:59 PM

It depends. 

 

The IRS issues a lot of refunds within 21 days, but it has been taking longer with the stimulus payment being issued in addition to the tax refunds. 

IRS processing time and refund status 

 

The online link is your best option to track your refund.  I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.

Federal refund questions

 

Also, be aware, the IRS operations are limited during the Covid-19 pandemic.  Attached is a link with more information as to what departments are available to contact at the moment.

IRS operations

 

The payment of the stimulus funds can be tracked at the following website:

Check status of economic payment

 

Please see the following for facts related to the payments as processed by the IRS.  

FAQ for Economic payments

New Member
May 27, 2020 8:43:56 AM

I’m wondering where my refund is! I filed on April 24

New Member
May 28, 2020 2:05:55 PM

Where is my Federal Income tax refund? Please answer   our question. Mark & Olive Anderson

Expert Alumni
May 29, 2020 7:22:00 AM

The online link is your best option to track your refund.  I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.

Federal refund questions

Level 15
Jun 29, 2020 2:11:45 PM

Did you efile or mail your return? They just started processing mailed returns that have been stacking up..

If you efiled....Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

New Member
Jul 13, 2020 7:00:16 PM

It's been more than 21 days I have not received my taxes when I go to irs.gov what is the problem I don't understand what's going

Level 15
Jul 13, 2020 7:04:46 PM

See the prior answers in this thread above your post.

 

The IRS is taking longer this year due to Covid-19.   See this IRS page for the latest information

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

New Member
Aug 5, 2020 3:24:22 PM

The fee was taken off my card and my taxes were efiled where is my return ?

Level 15
Aug 5, 2020 3:47:48 PM


@Janiejane wrote:

The fee was taken off my card and my taxes were efiled where is my return ?


If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

New Member
Aug 17, 2020 3:09:19 PM

It's been 18 weeks since the IRS received my paper filing (I sent it certified so I know the date they received it). Everyone else I know who filed paper returns have received their refunds or some correspondence from the IRS by now. I checked "Where's My Refund" online and there is no information listed. I know the IRS is understaffed, but I'm concerned that my return may have been lost. How can I check if they even have my return? 

Level 15
Aug 17, 2020 3:43:59 PM


@1332Green wrote:

It's been 18 weeks since the IRS received my paper filing (I sent it certified so I know the date they received it). Everyone else I know who filed paper returns have received their refunds or some correspondence from the IRS by now. I checked "Where's My Refund" online and there is no information listed. I know the IRS is understaffed, but I'm concerned that my return may have been lost. How can I check if they even have my return? 


Use the procedure in the answer directly above your post to contact the IRS about your tax refund.

New Member
Aug 17, 2020 4:19:15 PM

I actually reached someone at the IRS. They still have no record of my return in the system because the Fresno, CA office still has thousands of returns that haven't been processed. They said the timeframe for refunds for regular returns filed by April 15 has been extended to 6 weeks after August 1st.

New Member
Aug 23, 2020 2:19:36 PM

Submitted on March 4th Accepted March 8th return date March 28th! WE HAVE NOT RECEIVED ANYTHING? WHAT IS GOING ON? WE JUST WANT OUR MONEY? How come NO ONE can give us ANY ANSWERS! Getting very pissed off!

Level 15
Aug 23, 2020 2:22:00 PM


@Barb Wilmoth wrote:

Submitted on March 4th Accepted March 8th return date March 28th! WE HAVE NOT RECEIVED ANYTHING? WHAT IS GOING ON? WE JUST WANT OUR MONEY? How come NO ONE can give us ANY ANSWERS! Getting very pissed off!


If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.