When will I receive my federal refund!?

Forum|Forum|7 years ago
June 7, 2019
3 replies
0 views

I filed my taxes using TurboTax and they were accepted by the IRS on April 1, but I still haven’t gotten my federal refund. It’s been about 50 days and it sucks. Should I call them?

I filed electronically and direct deposit is the method of payment I chose to receive my refund.

TurboTax Free Edition iOS

mesquitebean

Level 15

If you efiled, double-check with this tool to be sure the return was efiled successfully and accepted:
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp</a>

If that showed it was accepted, what do you see at the IRS website below for the status of your Federal refund?
<a rel="nofollow" target="_blank" href="https://www.irs.gov/Refunds">https://www.irs.gov/Refunds</a>

If that IRS tool shows that the refund has been sent, but you didn't receive it, report back for more info.

If the IRS tool says it is still "being processed", we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay.

To track a state refund:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund">https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund</a>

mistermoses56Author

Level 2

@epo39b - it’s still being processed, so please tell me how I can speak to a live agent at the IRS.

mesquitebean

Level 15

Here's how to speak to a live agent at the IRS:

IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent, but there is likely to be a long wait.

I usually use a speakerphone so I can work on something else while waiting.