This is your first and only post on this TurboTax message board.
The 2023 TurboTax desktop CD/Download editions should be available by mid-November. The 2023 TurboTax online web based editions should be available in early December.
Amazon has Home & Business on pre-order (November 21st).
It came out yesterday but after a successful install, when trying to run it gives a generic error.
Do you have an Intuit account? My understanding is that you need to enter your license code and log in to your Intuit account in order to use the 2023 software.
Yes I have a license code. The software installed fine. The problem occurs when trying to run it. It displays a generic error screen that says: "oops something went wrong and TurboTax will close."
The screen asks for my email to send the report but alas there is no error number/reference.
I've tried:
Previous versions still run fine and ironically install updates.
I know it's still early but as a small business owner, I like to be pro-active.
*SIGH*
Did you purchase the download directly from Intuit or Amazon?
Regardless, you might want to contact Support.
Directly from Intuit (it is an annual subscription)
In that case, you most certainly have an Intuit account and you might want to try re-downloading the .exe file and give that a shot (either now or in a few days).
You can try contacting Support. Frankly, I'm not sure you will be able to resolve this issue on this board.
Is that a reasonable price from Amazon? $143?! What will the cost be with TurboTax directly?
@planetm69 The 2023 TurboTax Business Edition on the TurboTax website is $180 - https://turbotax.intuit.com/small-business-taxes/cd-download/
Wow. Quite the price hike when so many people are struggling. 😢
https://turbotax.intuit.com/personal-taxes/compare/desktop/
it doesn't say whether this is 2022 or 2023; 2023 was released a few days ago.
2023 is out and can be purchased from (at least) Intuit, Amazon, Costco, and Best Buy.
only digital is available there. I am looking for the disc. intuit website shows it but there is no shipping info so it doesnt mean its avialble. a few years ago i tried purchasing disc from intuit and after payment it said ships weeks later so dont trust purchasng thru intuit
@txmet When you select the TurboTax desktop edition, if you want a CD then you have to choose the option that includes TurboTax Advantage and the other benefits (no extra charge). Click on Buy Now. On the pop-up screen click on the link I'd like to order a CD.
Otherwise, you can only order the software as a Download.
So I was billed in advance and the 2023-24 program is not available until mid December?
@Dusty12301 If you are an Advantage member, you paid in advance and your CD/download is available right now. It is only the online software that has not yet become available---which does not pertain to the Advantage program.
@williamfbarton log into your account:
turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/
The download file keeps giving me an error code and will not open after installation.