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New Member
posted Feb 8, 2021 1:03:42 AM

When I tried to print my payment receipt, it does not show the transaction amounts or confirmation number?

PC, Windows 10 on Edge browser.

0 2 1044
2 Replies
Intuit Alumni
Feb 8, 2021 10:16:42 AM

Please try to log out of Turbo Tax and log back in.  Then try to print the payment receipt once more. 

 

You can also take a screenshot of the payment receipt, and print out the screenshot. 

 

If you need additional assistance, please click here to contact customer service. 

New Member
Feb 10, 2021 3:58:04 PM

My whole point is that when I complete paying and am at the final receipt screen and I click on the button that says "Print Receipt" I should **bleep** well be able to.  I understand you have "workarounds", but having something as simple as printing your receipt not work is just poor product management!  Pass this on!