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Level 2
posted Feb 18, 2020 7:33:08 AM

Turbo tax told me was supposed to receive my refund 2-17-2020. And since it was a holiday I would get it between 12 and 6 am 2-18-2020 and still nothing.

2 95 8095
24 Replies
Level 15
Feb 18, 2020 7:35:12 AM

TurboTax only gives the general IRS (most returns are processed withing 21 days) date. The actual date is known only by the IRS. TurboTax also does not adjust the general date for anything on the tax return. TurboTax receives no feedback from the IRS after filing.

The IRS says most refunds will be issued within 21 days - some faster, some longer.

Each tax return is evaluated on it's own merits. There is no first-in-first-out. Two similar tax return submitted at the same time can have totally different processing times based on IRS criteria for examining tax returns that the IRS does not divulge.

Some returns will be held for ID verification or other verification. The IRS will send a letter if they require more information to process your tax return.

The 2015 PATH ACT passed by Congress mandated that tax refunds be held if the tax return claimed the Earned Income Credit or Additional Child Tax Credit in order to allow the IRS time to match wage statements (W-2's and 1099's) against the claimed income to combat fraudulent tax returns claiming income that did not exist and receive refunds before the IRS could process the wage statements.

Beginning in 2016, if you claim the EITC or ACTC on your tax return, the IRS must hold your refund until mid February This new law (PATH Act) requires the IRS to hold the entire refund.
Those refunds are usually released late February.


https://www.irs.gov/individuals/refund-timing

Check your refund stratus here:
https://www.irs.gov/refunds

Check your state refund here:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Level 1
Feb 18, 2020 8:53:46 AM

The same thing happened to me and when i check the irs track my refund it says "we have received your tax return and it is being processed." I was supposed to receive my Federal tax refund yesterday but it was a holiday i was really hoping to receive it after midnight its now 11:52am and still nothing and i picked Direct deposit with the TurboTax card. 

Level 2
Feb 18, 2020 9:04:18 AM

Did you call anyone if so what did they say?

Level 1
Feb 19, 2020 4:36:36 AM

Did you receive your anything yet? My turbo tax estimate arrival said Feb 17,2020 but nothing .

Level 2
Feb 19, 2020 6:31:04 AM

I was supposed to receive mine on 2/17, but got nothing. Last year it took 25 calendar days, so that would mean tomorrow. The wheres my refund link used to give me a progress bar, not it just says it is still being processed. I called and it gave me the same answer with no chance to talk to a human. This is ridiculous. 

Level 2
Feb 19, 2020 6:35:36 AM

Where do you find out when you get your refund at? Please and thank you 

Level 15
Feb 19, 2020 6:37:14 AM


@Net84 wrote:

Where do you find out when you get your refund at? Please and thank you 


The dates supplied by TurboTax are only estimates.

 

The IRS target is 21 days from the tax return being Accepted to issue a tax refund.  It is 

NOT

 a Guarantee

 

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Level 2
Feb 19, 2020 6:43:16 AM

Level 2
Feb 19, 2020 7:45:42 AM

Mine says 2/17/20 too but nothing 😑

Level 1
Feb 19, 2020 8:53:06 AM

same here since 01/27 accepted. just checked now still processing ! please let me know if you have any update and vice versa.

Level 2
Feb 19, 2020 9:47:35 AM

I read on the IRS website today that refunds claiming EIC or ACTC will begin processing on February 17, with refunds expected by the first week of March. It says that refund dates will be updated on the "Where's My Refund" page or app on Feb. 22. 

 

I'm in the same boat - TurboTax said estimated direct deposit date was Feb. 17, but it was a holiday, so I figured Feb. 18. I filed with them every year and it's always been accurate, so I trusted it this year. Now I'm in a big financial pinch because I relied on it being correct, even though TurboTax gives no guarantee. Big bummer.

 

Anyone know what time of day the IRS releases refunds, or is it any time?

 

https://www.irs.gov/newsroom/irs-avoid-the-[product key removed]dents-day-holiday-use-irs-online-tools-to-get-help

Level 3
Feb 20, 2020 8:24:59 AM

I agree, it is ridiculous. Last year I got my refund exactly when they said I would get it. All my info is basically the same, but I am starting to worry that the IRS has found something wrong. I do, however feel better that everyone here is claiming the same issue. Maybe there is a glitch with the IRS and it's not us. Fingers crossed. I also read somewhere that the IRS only does direct deposits on Thursday nights.... IDK. Mostly, the only answers we get is "wait". This is a true test of patience. 

Level 2
Feb 20, 2020 8:39:09 AM

I had to mail in my return as the AGI for my spouse was not ever correct that I entered and it got rejected so many times I had to mail it in. I just saw on IRS where's my refund site that it had gotten accepted a few days ago and approved today and refund should be received by Feb 24th. I hope this is accurate as I have the Earned Income Credit on my return. But it did take awhile for them to show they even received the return.

Level 1
Feb 20, 2020 8:41:33 AM

I spoke with someone yesterday at the IRS. If you are a PATH client They did not start the direct deposit processing up until the 18th of this month. They were supposed to start on the 15th of this month but it landed on a weekend following Monday being a holiday. If you dont know there was an update today! Hope this helps anyone in need right now cuz we are all broke lol😂

Level 3
Feb 20, 2020 8:57:55 AM

all mine says is "is being processed" WHAT DOES THAT MEAN!!! Someone please give us answers lol

Level 3
Feb 20, 2020 8:59:50 AM

 I was just told by a friend that she already got her refund. She filed last Friday and she had child credits!!!!!!! She was told she wouldn't get it until after March 1, and she got it today :(. I filed mine 01/28, it was "accepted" 01/28. All week the WMR tool has been telling me "is being processed". I have read some articles I googled and apparently when it's hung up at "is being processed" it could mean there is a problem with your taxes. I'm really nervous. I was counting on that refund for a lot of things. 

 

I read somewhere that the IRS only does direct deposits on Thursday nights, but I also read that they do it (ACH) any day any time. Like I said, my friend got hers this am. 

Level 3
Feb 20, 2020 9:05:45 AM

Definitely nothing wrong, Seems EIC / child tax credit returns are going out later this year. 

Turbo def should have accounted for that, filed early January. 

Level 3
Feb 20, 2020 9:17:40 AM

My friend said she filed last Friday, had child credits and she got hers this morning. Something has to be wrong because everyone is getting theirs this week, even with the child credit and earned income credit. 

Level 1
Feb 20, 2020 5:19:59 PM

@Stephanieloolaa  So your friend did hers with TurboTax too? 

Level 2
Feb 20, 2020 7:53:09 PM

I called the IRS today and they said their web page and app will be updated on Saturday, Feb. 22. So we should have estimated dates by then. I was told if we have the EIC or ACTC and filed early, refunds will be issued by the first week of March. I filed 1/27, was told by TurboTax the estimated deposit date was 2/17, but the IRS told me they only started to review early filers on 2/17. So depending upon when ours are reviewed and there's nothing wrong, it could come any time between now and the first week of March.

Level 2
Feb 21, 2020 4:40:51 AM

Anybody got their return today?

Level 1
Feb 21, 2020 5:45:59 AM

No. Still receiving "We have received your tax return and it is being processed" message. Last year My return was accepted on the January 27th but I didn't receive DD until March 26. That's over one month. WMR also never updated. It updated after I received my refund. 

Level 3
Feb 21, 2020 5:51:57 AM

No, sadly.. just get the same "is being processed". I know other people that got theirs, so I am a little worried 

Level 3
Feb 21, 2020 5:55:00 AM

This is good to know! Thank you. My friend filed last Friday and got hers two days ago AND she had the EIC and Child tax stuff... so I just don't know. Last year and the year before my refund came to me exactly when TurboTax said it would. I am a little nervous to say the least..... 

 

Are you saying that the WMR tool hasn't been updated in the last few days?