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Level 3
posted Feb 1, 2021 9:54:05 AM

Transcript not available 2019

My Federal tax e-file was accepted on Oct 15, 2020 and the transcript is still not available on the IRS tool. 

 

As per IRS i didn't file my taxes for 2019.

 

Tried calling and no luck.

 

Any advise.

 

Thanks

0 5 785
1 Best answer
Level 15
Apr 1, 2021 5:36:55 AM

You do not have to wait for them to process 2019.  If you have completed the preparation of your 2020 return you can go ahead and e-file.   Since your 2019 AGI is not in the system you may need to use "zero" as your AGI in order to e-file 2020.

5 Replies
Intuit Alumni
Feb 1, 2021 1:36:52 PM

Please refer to the FAQ below to contact the IRS.

  • For individuals: 800-829-1040
  • For businesses: 800-829-4933
  • For those with hearing impairments: TTY/TDD 800-829-4059

To have an efficient call, here's what you need to prepare

Please see the information below for further assistance:

https://www.irs.gov/individuals/get-transcript

Level 3
Apr 1, 2021 5:31:29 AM

Thanks, but cant get a hold of anyone.

 

Not sure if I should go ahead and file my 2020 taxes or wait for the 2019 to be processed which was e-filed on 15 Oct 2020.

Level 15
Apr 1, 2021 5:36:55 AM

You do not have to wait for them to process 2019.  If you have completed the preparation of your 2020 return you can go ahead and e-file.   Since your 2019 AGI is not in the system you may need to use "zero" as your AGI in order to e-file 2020.

Returning Member
Feb 21, 2023 6:38:34 AM

The only year filed with TurboTax is 2019.  I need a copy of my transcripts for this year for city tax purposes please. What can I do

Level 15
Feb 21, 2023 6:57:26 AM

@Attima Kuhn Miles What are you trying to find?  If you did not use TurboTax for the current tax year, Turbo Tax cannot help you find any of your current information.   if you only used TT for a 2019 return, then all TT has is your 2019 information.

 

How to find your 2019 information

 

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

Start a 2022 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online