Thank you for bending me over Turbotax!!!

I was a customer for numerous years. Now this year they conned me into using Turbotax Live. Didn't want that. I have a BS in Accounting, didn't need or want the extra service. Not wasting 2 more hours of my time redoing my taxes. Now I can't find a way to un-click the $35 5 day early fee. So hope you are happy with your extra $135 you got out of me. You have lost a loyal customer for life so good business decision there. Proud of you.

2854

New Member

Mar 21, 2025 12:07:20 PM

I tried numerous ways to contact someone with Intuit to resolve the issue by phone. No luck. Will be moving on I guess from Turbotax for the next 30 years.

Level 15

Mar 21, 2025 12:07:54 PM

HOW CAN I DOWNGRADE TO A LOWER VERSION

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m6ilzady

How can I see my TurboTax fees?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :

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Thank you for bending me over Turbotax!!!