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New Member
posted Jul 28, 2022 7:03:01 PM

Taxes

I have not received my taxes yet so please quit taking money out of my checking account making me in the negative all the time. I did not agree for it to be taking out of there only my taxes. Y’all owe me a check to get my checking account out of the negative and still have not received it or my refund. So what are y’all gonna do about that?

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1 Replies
Level 15
Jul 28, 2022 7:06:22 PM

Are the fees supposed to come out of your refund?

If the IRS is taking too long to send your refund you still have to pay the fees in time.

 

See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

 

Then when the IRS does send your refund they won't take the fees out again.

 

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

 

You should have received about 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.

 

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632