Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Feb 26, 2021 11:40:36 AM

Taxes accepted still being processed?

The irs accepted my return on 2/10/21 and I still didn't receive my taxes direct deposit. The website says my "return is still being processed and I'll have a refund date when available." Is that a bad thing? All of my friends got there taxes this week but me. I hope I'll still get mine before the 21 days:/

1 36 7189
2 Best answers
Level 15
Feb 26, 2021 12:03:03 PM

It is not a bad thing. Each return is different, and some take longer than others.

Level 1
Feb 27, 2021 6:56:55 PM

Mine is saying the same thing! Its been saying that since Feb 16 and hasn't changed. 

24 Replies
Level 15
Feb 26, 2021 12:03:03 PM

It is not a bad thing. Each return is different, and some take longer than others.

Level 1
Feb 27, 2021 6:56:55 PM

Mine is saying the same thing! Its been saying that since Feb 16 and hasn't changed. 

Returning Member
Mar 16, 2021 5:11:00 PM

Filed late jan accepted feb 12th..still nothing.only says still processing. I called yesterday and the lady i spoke with said she doesnt know why its still processing but ill recieve a letter with an update. 

Level 2
Mar 17, 2021 8:53:06 AM

I am getting the same message.. can I ask you who you called and at what number? I have been trying to call the IRS and all I get is recordings can not get a live person... thanks in advance

Intuit Alumni
Mar 17, 2021 9:40:38 AM

@bev617 You can contact the IR by clicking here

Level 2
Mar 18, 2021 8:02:35 AM

Mine still says the same thing still being processed my return is simple shouldn't have been a problem no children just disabled parent that I carry. I have used turbo tax for 4 years and this is the first problem I've had and am upset that they aren't helping why use them if they can't help you and trying to call the irs you don't even get put on hold they just tell you try again later 

Intuit Alumni
Mar 18, 2021 10:11:12 AM

@Marytweedharveydoodles Turbo Tax assists you in the filing of your return, however we have no control over when the IRS issues your refund. In general, due to the ongoing effects of the pandemic, the IRS is experiencing delays. Having said that, although the IRS provides a guideline of 21 days to release most refunds, some refunds take longer to process based on various reasons including certain credits claimed. The FAQ below serves as a reference:

 

Why do some refunds take longer than others?

Level 2
Mar 19, 2021 7:04:16 AM

I thank you for the information about calling the IRS but the number has a recording that says that “due to extremely high call volume your call can not be answered at this time” I have tried calling this number at various times and get the same recording. Guess I will just have to wait and see if I ever get my refund.... I have filed a couple of family members taxes since I filed my own and they already got their refund... all the taxes including my open are very simple nothing complicated... again thanks for trying to help.

Expert Alumni
Mar 19, 2021 3:27:53 PM

@bev617 If you have a recovery rebate credit on line 30 of your form 1040 that could be slowing things down. That is for a situation where you didn't receive all of your stimulus payments so the balance due you is listed on your 2020 tax return. The IRS may take longer to process those returns as they want to verify the correct amount of stimulus money due you.

Level 2
Mar 19, 2021 10:20:00 PM

This is the only thing that is on mine when I filed I hadn't received my stimulus check so I filed the recovery  rebate but 48 hrs after I filed I got the stimulus check in the mail . So what now ??? I finally got a person on the phone at the irs and that was no help the lady said she didn't see any reason why I hadn't received my refund that I needed to wait til may 5 and call back again but couldn't tell me anything else 

Level 2
Mar 20, 2021 7:15:10 AM

I am experiencing exactly the same thing... Nothing unusual this year,  special credits.  E-filed on Feb 11... accepted a few days later.  Message at Where's my refund went from "being processed" to "still being processed."  Called IRS each (weekday) for over a week (after 21 days from "received") and have never gotten through.  Always the recording "due to heavy volume, we cannot accept your call at this time. Please try again later."

I've triple checked the e-filed return, and did not find anything wrong.  I had run the error check prior to e-filing and no errors were reported. 

 Several others filings after Feb 12 of Family members after and they have received their refunds.  I'm concerned that early e-files (before Feb 12) were put in a backlog.

I've used Turbo Tax for over 10 years and never had a problem before.   

Intuit Alumni
Mar 20, 2021 9:47:07 AM

Most refunds are received within 21 days from the time a return has been accepted (received). However, some returns take longer than others. It's possible your return may require additional review and take longer to process.

 

The IRS is also experiencing delays in processing returns due to a later than usual start to the tax season, a backlog of mailed returns, and current tax season returns. 

 

For more information, please see My return is accepted but still not approved. Is there a problem? Should I be worried?

 

New Member
Mar 23, 2021 6:57:31 AM

Has this been resolved for anyone yet?  My Nephew did his taxes the same dates as many others on this thread February 10th and it was accepted on February 12th but nothing has happened or changed since then. He cannot see any updated information and the IRS, is a joke.  Help.

Employee Tax Expert
Mar 23, 2021 7:13:40 AM

The IRS has been processing some refunds faster than others.  Sometimes it takes a little more time.  Trying using the following link to track your refund.

 

IRS processing time and refund status 

 

The online link is your best option to track your refund.  I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.

 

Federal refund questions

 

@muriela

New Member
Mar 24, 2021 8:04:56 AM

What number did you call? I haven't been able to get a live person in the phone. My taxes were accepted on 2/12/21, but says my return is still being processed.

Intuit Alumni
Mar 24, 2021 9:39:19 AM

@Mollykaterod3742

 

Refund has been processed means that the IRS has approved and are ready to send you your refund.

 

Your return is being processed means that your tax return is being processed.

 

Your status should change from being processed to accepted and then a date will be given for your refund.

 

Keep checking the IRS website each day for that. 
 

How do I contact the Internal Revenue Service (IRS)?

Level 2
Mar 24, 2021 1:23:48 PM

I didn't enter my ss and don't hit the options that say if you are calling about your refund or stimulus I believe I hit option for payments I just wanted to get someone one the phone and it worked but they still wasn't very helpful we are on march 24 and still no refund or updated information the number was [phone number removed]

Expert Alumni
Mar 26, 2021 7:30:02 AM

It's extremely difficult to get through to the IRS. They're extremely busy.

 

The IRS doesn't share your information with us, so I can't tell you when you're going to receive your refund. However, you're not alone! The reason you haven't gotten your refund is because the IRS is working on sending out third stimulus payments and they've delayed processing 12 million regular returns. Some as far back as the returns filed in February. They hope to get through the backlog by summer.
 

Keep checking the  Where's My Refund? to see if your refund status has been updated. 

 

For other reasons why you may not have received your refund, please see What if my IRS refund is taking longer than 21 days? 

 

If you have a refund offset:

refund offset is when an IRS refund is reduced or intercepted to pay off delinquent debt, such as past-due child support, outstanding student loans, or unpaid state income tax.

  • You'll get an explanatory letter from the Bureau of the Fiscal Service if your refund is offset. The remainder of your refund will be processed as usual. An offset shouldn't delay it, unless your entire refund was applied to your debt.
  • More info about refund offsets, including contact info and the appeals process, is available in IRS Tax Topic 203

 

Level 1
Mar 26, 2021 9:31:26 AM

I filed and I'm still waiting for payment what do I do now ? Says accepted yet if go to irs they say it's still being processed it's been well over a month like this what is going on n how do I fix it ...

Intuit Alumni
Mar 26, 2021 10:23:14 AM

There isn't anything to "fix" a return being accepted is the initial step and is not the same thing as your refund being approved. Due to the ongoing effects of the pandemic, the IRS is experiencing delays - unfortunately there is nothing anyone can do about it. Hopefully you will have an update soon @Killeendown.

New Member
Apr 2, 2021 5:22:26 AM

I had issues with my return the last three years that I have used Turbo tax. I had absolutely  no issues before. For whatever reason the only correlation I am seeing, is if you e-filed with TurboTax...it’s like a punishment from the IRS to make you wait as long as humanly possible. I filed early, I had standard deductions, there’s No possible reason why it would be flagged or something, and it’s been almost 2 months now. Pandemic or not, the same thing has happened each year I use Turbo tax. 

Level 2
Apr 2, 2021 6:03:19 AM

UPDATE:  It is now April 2, 2021.  Still no refund.  I continue to check "where's my refund" everyday.  It always says the same thing: "still being processed".   I've called the IRS number at least 25 times in the last two weeks.  Always get the same recording "Due to extremely high volume, we cannot answer your call at this time.  Please call again..."

Level 1
Apr 3, 2021 9:12:34 AM

It didn't help that GOP slashed IRS budget because they were doing their job investigating tax exempt organizations who were violating the terms of tax exempt status. They rendered the IRS disfunctional as they are now doing the USPS.

New Member
Apr 8, 2021 2:32:17 PM

Your link was no help at all