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Returning Member
posted Nov 4, 2020 7:57:55 AM

Refund status

I filed my taxes in march and have not recieved my refund . Where is it?

0 19 2498
1 Best answer
Level 15
Nov 4, 2020 8:03:28 AM

Income tax return and refund processing by the IRS has been almost interminably delayed due to the pandemic.

 

 See https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/00/25589

19 Replies
Level 15
Nov 4, 2020 8:03:28 AM

Income tax return and refund processing by the IRS has been almost interminably delayed due to the pandemic.

 

 See https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/00/25589

Level 15
Nov 4, 2020 8:23:18 AM

Did you efile or mail your return? They didn't start opening the mail until June that's been stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns.
See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

If you efiled....Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

Level 1
Nov 22, 2020 11:33:16 AM

I sent my tax refund into the IRS in September from you guys and they aren’t saying where it is at or if they ever received it so what is happening on your end

Level 15
Nov 22, 2020 11:34:58 AM

You did not send your "refund".  You filed your Tax Return.  The refund is what you get back.  See my post right above yours.  

Level 1
Nov 22, 2020 11:38:17 AM

So I filed my taxes and I have not got my refund back. I called the IRS to see where my refund is and they won’t give me an answer.

Level 15
Nov 22, 2020 11:55:29 AM

Did you efile? Was it Accepted? You might still be able to check your efile status here

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?

 

Or did you print and mail your return?  

New Member
Dec 4, 2020 7:42:31 AM

I submitted my turbo tax dated July 13, 2020, for 2019 IRS.  I haven't received my refund until now. I'm trying to contact the IRS office, but no one is available. Thank for help.

Level 15
Dec 4, 2020 7:45:34 AM

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Returning Member
Jan 11, 2021 12:33:29 PM

 I can’t get online status of my early November mailed in return . The IRS should have received my return 8 + weeks ago . 6 weeks is the norm —right ?  The online check in site just keeps giving me an error message ?  Can turbo tax get me any info . My return showed $1625 net  return due me .  Thank you . James chandler ..kennesaw ga 30144... 1-11-21

Level 15
Jan 11, 2021 12:40:27 PM

Sorry you have to keep waiting.  The IRS has limited staff due to Covid-19.  They didn't start opening the mail until June that's been stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns.  An IRS spokesperson said that they have about 11 million pieces of unopened mail.  The IRS says....."We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it."  So it may take longer if you mailed in June or later.  So you have to keep waiting.

 

See this IRS page for the latest information

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

Is it showing up at IRS Where's my refund yet?

https://www.irs.gov/refunds/

Returning Member
Jan 11, 2021 12:48:16 PM

Thank you , ‘Volvo Girl ‘ ! 
I thought so .. that they were delayed well on past 6 weeks . Was hoping TT customer service might help me get some info . No worries tho . Thanks again . 

New Member
Feb 24, 2021 8:26:34 AM

I will like to know when I will get my refunds is only the federal

Level 15
Feb 24, 2021 8:39:14 AM

@Eddieortiz1

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

 If accepted, they try to process it within three weeks but it can be longer.  if you have earned income credit or additional child tax credit, it will be at least the end of February before you see your refund, due to the PATH act that requires that they hold your refund longer.

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

 

 

https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers

 

 

Level 2
Mar 31, 2021 6:10:45 AM

my email is [email address removed]

 

Level 15
Mar 31, 2021 6:19:13 AM

@robtechocomcast Not sure what you are trying to do, but please do not post your email address in this public user forum.  Luckily for you the filter removed it for your protection

 

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  

 

 

Do you have a question you want help with?

Returning Member
Apr 16, 2021 6:33:21 PM

filed 03/15/2021. I have not received my federal refund and I would like to know why. Please reply.

Expert Alumni
Apr 16, 2021 6:46:26 PM

The IRS is having a hard time this year. Each return must be cross checked for the normal and now with the new laws:

  • stimulus- is it correct, pay missing amounts, do they need to be added for the new stimulus
  • unemployment - is it on there, was it filed with the $10,200 subtraction, does it need to be adjusted
  • premium tax credit - is it on there, is there an amount due, adjust the return
  • EIC - is it on, were they banned, is there a record of release to claim?
  • Child credit -anybody else claim, how old are kids, what is allowed
  • and so on for still more, it is a long process this year to check each return for so many things.

 

The IRS is also processing returns mailed in last year and handling the current stimulus. They have scheduled this summer to adjust unemployment on returns.

 

The more items on your return, the more complicated the processing.

Returning Member
Apr 16, 2021 7:22:24 PM

Your reply is insufficient! Telling me what problems the IRS has is their problem and not mine. My problem is that I have a refund due me that they have not honored in a timely manner. Someone’s dropped the ball and as tax payers who pay there salaries we find it hard to forgive them. When I owe taxes they want my funds on a day certain. This is no answer or excuse.

Expert Alumni
Apr 21, 2021 7:34:20 AM

Sorry that you are having an issue with the IRS.  TurboTax does not issue refunds or Stimulus checks.  TurboTax is a tax preparation platform.  If you have submitted your return to the IRS, then TurboTax is out of the picture.  IRS is forbidden to discuss your information with TurboTax because of privacy laws.  There could be several reasons why you have not received your Stimulus or refund.  However, you will have to discuss your refund timing with the IRS.