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New Member
posted Jun 6, 2019 12:03:50 AM

Pls help me cancel the returns ...I am having a hard time with my taxes..I am hitting the wrong buttons ...Mistakenly filed my taxes to $0 ...Pls turbo tax help me

0 3 788
3 Replies
New Member
Jun 6, 2019 12:03:52 AM

Once you've e-filed, you have to wait and see if the IRS accepts your return.  If they do, there's no going back.  :(

It looks like you're using the Free Edition.  So you made no payment, correct?  If you made payment for a product, and then e-filed your return, there will not be the option for refund.  

If, by chance, the IRS rejects your e-filed return for some reason, it's as if you never filed.  So at that point, you can choose not to re-submit.  But again, if you already paid for some TurboTax product or feature, that cannot be refunded.

Returning Member
Apr 10, 2020 11:02:49 PM

I cancelled the max and they still charged me. Everyone needs to stop using turbo tax

Intuit Alumni
Apr 11, 2020 8:04:00 AM

Please click the link below to contact Customer Support for assistance.

 

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