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New Member
posted Jun 3, 2019 4:57:29 PM

Per Irs and California state taxes they did not receive my tax return can someone help me. I paid$ 194

IRS and franchise state board did not receive my tax returns and I paid $194 processed 

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1 Replies
Level 15
Jun 3, 2019 4:57:31 PM

Paying for the TT program does not file the returns ... so did you complete the FILE tab all the way to the end and click on the big orange  Submit Returns now button ?  If you did not then do so now ... log in, scroll down and click on ADD A STATE to open your return ... then complete the FILE tab. 


If you did efile correctly ...  

When you have filed and the returns accepted you should not be looking to TT for the current status of your refunds ... instead look to the Fed & State web sites  ....

First -- verify that your returns have been filed and accepted --  then check the fed & state web sites to see where you are in the process-

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electron
ic filing date


See the following TurboTax support article on checking your e-file status - 
https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return

For the Feds:
http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure.

https://www.irs.gov/uac/newsroom/irs-answers-common-early-tax-season-refund-questions-and-addresses-surrounding-myths  
https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions



For the states:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901670-how-do-i-co`nta``````````ct-my-state-department-of-revenue