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New Member
posted Jun 6, 2019 10:53:23 AM

My taxes have already been accepted and I have a direct deposit date already but why am I not able to get any updates on turbo tax I haven’t even received any emails keeping me posted

This is for 2018

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1 Best answer
Level 9
Jun 6, 2019 10:53:24 AM

Once you get the accepted status in TurboTax, no further updates are provided from the government to TurboTax. Accepted means the government now has your return and you'd have to track it on the IRS's and/or state's websites for updates. The accepted status will remain that way from here on out. They only update their sites with information on your returns as far as processing, approval, and your deposit date goes.

And keep in mind, the date you see on TurboTax Refund Tracker is just an estimated date based on data of when other customers have filed. Please see here Why can't TurboTax give me an exact refund date?

Only the IRS and/or your state can provide an exact refund deposit date since they give a date as soon as they are done approving your refund.

You can use the IRS Where's My Refund site for the latest status on your federal tax refund.

And you can use your State Department of Revenue's website to check status of state tax refund. Choose your state here How do I track my state refund? and it will give you steps to track the status.  

If you claimed Earned Income/Additional Child Tax credit on your return, the government held those returns until mid-February. And refunds from those returns will start releasing in late February. You can find more details on that here Avoid the Rush Track Tax Refund Online at IRS.gov

1 Replies
Level 9
Jun 6, 2019 10:53:24 AM

Once you get the accepted status in TurboTax, no further updates are provided from the government to TurboTax. Accepted means the government now has your return and you'd have to track it on the IRS's and/or state's websites for updates. The accepted status will remain that way from here on out. They only update their sites with information on your returns as far as processing, approval, and your deposit date goes.

And keep in mind, the date you see on TurboTax Refund Tracker is just an estimated date based on data of when other customers have filed. Please see here Why can't TurboTax give me an exact refund date?

Only the IRS and/or your state can provide an exact refund deposit date since they give a date as soon as they are done approving your refund.

You can use the IRS Where's My Refund site for the latest status on your federal tax refund.

And you can use your State Department of Revenue's website to check status of state tax refund. Choose your state here How do I track my state refund? and it will give you steps to track the status.  

If you claimed Earned Income/Additional Child Tax credit on your return, the government held those returns until mid-February. And refunds from those returns will start releasing in late February. You can find more details on that here Avoid the Rush Track Tax Refund Online at IRS.gov