TurboTax FAQ
TurboTax FAQ
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Why can't TurboTax give me an exact refund date?

The IRS provides you with a specific refund date at their Where's My Refund? site as soon as they've approved your refund.

On the other hand, the TurboTax Refund Tracker provides an estimated refund date range by aggregating refund data from other TurboTax customers who have already filed.