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New Member
posted Jun 1, 2019 8:06:18 AM

My tax return got sent to wrong address, what do I do?!?!

0 27 32283
24 Replies
Level 15
Jun 1, 2019 8:06:18 AM

Did you give the post office a forwarding address?

Level 15
Jun 1, 2019 8:06:20 AM

Do you mean you mailed your return to the wrong address ?  Or did the refund check get mailed to the wrong address?

New Member
Jun 1, 2019 8:06:21 AM

yes. nothing ever received. Still.

Level 15
Jun 1, 2019 8:06:22 AM

Which address was wrong?  Your home address?  Are you expecting a check or Direct Deposit?  Has the IRS sent it yet?

Did you efile?  Was it accepted?  You can check your efile status here     <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>   

Then what does the IRS say?  IRS Where’s my refund     <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds/">https://www.irs.gov/refunds/</a>

Level 15
Jun 1, 2019 8:06:23 AM
Level 15
Jun 1, 2019 8:06:24 AM

If the IRS did send your refund you need to call them 1-800-829-1040

Level 15
Jun 1, 2019 8:06:26 AM

I don't know if this thread from 4 months ago was about a 2017 return or a 2016 return.   In user's other thread he says it is a 2016 return.   If it's 2016, he can't use the efile status check tool, which is only for 2017.   But we don't know when he filed the 2016 return anyway, or if it was printed and mailed instead of efiled.    So between the two threads, it's confusing.   It's not clear what all the user has done.     Maybe this thread from 4 months ago was about a 2017 return, and his new thread is about 2016.

Level 15
Jun 1, 2019 8:06:28 AM
Level 2
Sep 13, 2019 10:45:51 PM

You have to call them like I just did, because it happened to me. Waiting on them now to re-issue the check. It's annoying. They do not forward tax returns.

New Member
Nov 1, 2019 10:22:27 AM

What can I do to get my refund check sent to the correct address

Level 15
Nov 1, 2019 11:07:37 AM

Mail in a change of address form 8822 :  https://www.irs.gov/pub/irs-pdf/f8822.pdf

Level 15
Nov 1, 2019 11:47:31 AM

What if my refund was lost, stolen, or destroyed?

Generally, you can file an online claim for a replacement check if it's been more than 28 days from the date we mailed your refund. Where's My Refund? will give you detailed information about filing a claim if this situation applies to you.    https://www.irs.gov/refunds

New Member
Jan 17, 2021 4:52:51 PM

  • I need to know where my 2017 tax return is I used TurboTax he filed it the card never did come to my address and I looked on my papers 4 the IRS and it's the wrong address how do I get my money

Expert Alumni
Jan 17, 2021 5:28:32 PM

To get your tax refund check re-issued, due to the refund going to the wrong address, you will need to contact the IRS. Please see this Turbotax FAQ, How do I contact the Internal Revenue Service (IRS...

New Member
Apr 8, 2022 10:03:31 PM

My name is Michael Andrews I a victim of identity theft ref 11985575 I have a police report also and proof of some one change my address, contact me please.

Level 15
Apr 9, 2022 4:25:50 AM

@Millard1849  This is primarily a public user discussion forum, not a direct link to TT Support. Please remove your name and police report # for your protection. Also see this:

Identity Theft Central | Internal Revenue Service (irs.gov)

Level 15
Apr 9, 2022 2:29:04 PM


@Millard1849 wrote:

 a victim of identity theft ... I have a police report also and proof of some one change my address, contact me please.


TurboTax Support will not contact you from the public forum, but you can (and should) phone them if you believe your Intuit account was compromised,  a fraudulent TurboTax return was submitted, or other ID security issue, etc.

 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

New Member
May 31, 2022 8:18:48 AM

My tax return was sent apartment complex with no mail boxes

Level 15
May 31, 2022 8:48:25 AM

@Jnc21 

 

Your return or your refund check ?   Who sent it ?   Was the is correct address as listed on the tax return ?  

Level 15
Jun 1, 2022 6:22:55 AM

@Jnc21 How/where do you normally get your mail?

Level 15
Jun 1, 2022 6:34:37 AM

The program asks for your CURRENT mailing address ... so did you enter one where you could not get mail ? 

New Member
Oct 25, 2022 12:30:17 AM

my return was mailed to wrong address 

Level 15
Oct 25, 2022 6:19:40 AM

@kynGeb28 We are not certain what you mean.   Do you mean that you filed your tax return by mail, and mailed your own  federal or state tax return to the wrong address?    Or do you mean that you think your income tax refund check was mailed to the wrong address?   Did you enter the wrong address on your own tax return?  Or did your mailing address change after you filed your tax return?

New Member
Dec 22, 2022 5:02:00 PM

Hi, I moved and I had a check from the IRS that got mailed to my old address. 

 

My Name: Robin C

 

Old Address: [removed PII]

My Current address: [removed PII]

 

I need to know what I need to do bc I can’t get the IRS on the phone.

 

Thank you!