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New Member
posted Jun 6, 2019 9:21:36 AM

My refund went from "accepted" to we have received your return and it is being processed what exactly Does that mean tonight will be 21 days since my refund was ACCEPTED

2 46 86238
24 Replies
Intuit Alumni
Jun 6, 2019 9:21:37 AM

"Being processed" means you are only that much closer to getting your refund. It means they must first process your return and then approve your refund. It can take anywhere from a few days to 3 weeks to go from acceptance to approval. Keep tracking your IRS return on the IRS website at https://www.irs.gov/refunds. The IRS updates the site daily in the overnight hours usually.  I have also included some additional information regarding the process in the below FAQ.

https://ttlc.intuit.com/replies/4495802

New Member
Feb 16, 2020 2:12:54 AM

This doesn’t answer the question. The same thing has happened to me. It said that the return was accepted and then the following day turned into it still being processed. It’s been 17 days since filing for me now but I am curious why it back tracked. 

New Member
Feb 16, 2020 3:49:03 AM

At first when your update said “accepted” it means everything on your paperwork and identity matches. The irs doesn’t work on your return if you have claimed the eitc and the child tax credit until February 15th so on the 16th the update will change to its been received and being processed, so even tho they accepted your return they put it aside until it’s time to actually go over your tax return. The next step it’ll show is that your return was approved and your refund is on its way. And then it should give u a date. Hope that helps.

Intuit Alumni
Feb 16, 2020 8:17:21 AM

"Being processed" means you are only that much closer to getting your refund. It means they must first process your return and then approve your refund. It can take anywhere from a few days to 3 weeks to go from acceptance to approval. You can use the IRS Where's My Refund tool to keep track of your status https://www.irs.gov/refunds. The IRS updates the site daily in the overnight hours usually. 

 

Please see the TurboTax Help link, listed below, to learn more.

https://ttlc.intuit.com/replies/4495802

New Member
Feb 17, 2020 2:04:20 PM

why would turbo have a full bar with a date, but yet the IRS says different?

Intuit Alumni
Feb 17, 2020 2:11:48 PM

The IRS states:

 

WHERE’S MY REFUND STATUS BARS DISAPPEARED

"We have gotten many comments and messages regarding the IRS Where’s My Refund Tool having your orange status bar disappearing. This has to do with the irs.gov where’s my refund site having too much traffic and lagging. This is causing images not to display and information about your federal tax return to not show up. This has happened every year since the tool was first available. This has nothing to do with you being flagged or your return being denied. Status Bars Disappeared for many Americans who filed early.

This also can have to do with your browser settings as well as your cache. Please try using a different browser such as Chrome or Firefox. Also, clear your cache in your browser settings."

New Member
Mar 4, 2020 1:11:41 PM

So I had receive a message stating taxes accepted. On the Turbo Tax app there is an area that states the "estimated refund date 3/01/2020" we are now 3 days past and still nothing. I had efiled, 2/08/2020.......... its irritating that my co workers filed the same time I did but they got theirs 1 week to 2 weeks ago. :/. 

Intuit Alumni
Mar 4, 2020 1:23:19 PM

@Arcesare The IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process. Turbotax gives an estimated date based on the IRS's 21 day timeframe. So it all depends on the IRS and how fast your tax return moves along in the system. TurboTax does not receive any updates from the IRS. Therefore, I would not worry about the estimated dates.

Keep in mind:

  • E-filing status is what stage of the process your return is in. (e-file status)
  • Refund status is when you can expect you refund. If that’s what you’re interested in, go to Where's My Refund?

Continue monitoring the IRS Where’s My Federal Refund? site for the most up to date information. Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status.

 

See the link below, for more information:

Why do some refunds take longer than others?

New Member
Mar 4, 2020 1:42:09 PM

I filed the same way last year and got it back by when the estimated date was. 😕

Intuit Alumni
Mar 4, 2020 1:59:07 PM

If you are concerned about the status of your taxes and you are past the 21 day mark you should call the IRS to see if they can provide you with any additional information.

https://ttlc.intuit.com/replies/4495802

Returning Member
Mar 21, 2021 11:21:52 PM

Hello, To whom this may concern I Nikita Spain has now been waiting 21+days for my refund and I have not received any updates are anything.I need to know who can I speak to or contact on this matter. My email is [email address removed] please email if there is any way you all can help me. Thanks

Intuit Alumni
Mar 22, 2021 9:12:15 AM

Although the IRS provides a guideline of 21 days to release most refunds, some refunds take longer to process based on various reasons including certain credits claimed. The FAQ below serves as a reference:

 

Why do some refunds take longer than others?

 

IRS contact info can be found here

New Member
Apr 8, 2021 8:18:40 PM

Filed my return Feb 13.  What is taking so long for getting my refund.  Have direct deposit 

Intuit Alumni
Apr 9, 2021 9:05:56 AM

The IRS issues most refunds from e-filed returns in about 21 days, although some returns take more time to review. The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund if it's been longer than 21 days since you e-filed. You'll have to speak directly to IRS to find out more about the delay. For more information, please see the FAQ link provided below:

 

When will I get my IRS tax refund, it’s been more than 21 days

Returning Member
Apr 24, 2021 1:23:39 PM

My refund was accepted on April 6, and is saying being processed for ever now. My 21st day will be Tuesday should I call if it hasn’t approved on the 22nd day, or does being processed mean I’m going to be approved eventually? I’m confused 

Expert Alumni
Apr 24, 2021 1:40:43 PM

Be patient - it will get processed eventually, and a 21-day (or longer) delay is very common this year. 

 

If you filed your 2020 taxes and haven't received your refund, your experience is very common -  the IRS is encountering major delays in processing 2020 tax returns, and is almost impossible to reach by phone. 

 

Why is this happening? Tax season (normally Jan 1 - Apr 15) is the busiest time of the year for the IRS. This year, they have also had to deal with major changes in the tax law, including ones that were passed retroactively in the past two weeks. They are also struggling with the same COVID workplace and workforce issues the rest of the country has encountered. 

 
According to  the Washington Post (Mar 12, 2021): 

 
Nearly 7 million tax filers are in limbo and facing substantial delays in getting refunds so far this tax filing season, as the Internal Revenue Service struggles to keep up with the demands of issuing stimulus checks and implementing myriad tax code changes from coronavirus relief packages, including the one President Biden signed this week. 

 
There are 6.7 million returns that have not yet been processed, more than three times the number in the same period last year, when fewer than 2 million returns faced delayed processing, IRS data shows. 

 

The IRS Where’s My Refund? site is still the best first place to go for information. 

  

Level 1
Apr 30, 2021 7:27:20 AM

That happened to me. Mine was like that for two months. I finally got through to a human and they said I had to verify my identity. Perhaps, this is your issue as well? I would try calling. You can also go onto the irs website and click the link that talks about verifying identity. All it is is answering questions rewarding your tax return, so make sure you have your tax return handy when on the site. It asks questions like “what did you list on such and such a line as your gross income?”, etc.  They are really simple questions to answer. Just make sure you can refer to Your current tax return either on paper or online. They told me you will only be able to complete the questions, if you qualify to prove identity. So if this is your issue, you will be able to complete the answers. If it’s not your issue, you won’t be able to compete. When you first go on the irs site, you will have to set up an account with them, but it’s really easy. If you have an account already, just sign in and go to the part where it says to verify your identity. It’s super quick and easy to complete, as long as you have a copy of the tax return. I hope this helped! 

Level 15
Apr 30, 2021 11:02:25 AM

The IRS is seriously backlogged due to all the new tax laws and extra stimulus filings, as well as unprocessed 2019 returns left over from the COVID shutdown.  Lots of other folks are still waiting (some since mid-February), so please continue to be patient.  Also see:

At least 8 million tax returns are in limbo at the IRS because of the pandemic, delaying refunds (msn.com)

New Member
Aug 4, 2021 8:45:34 AM

I filed my taxes on Feb 23 and have received that same message since then it's now Aug 4th still no money and message has not changed can anyone answer that because even the IRS has no answers besides I can't tell you anything at this time like seriously if I owed you money for 5months I'd be in jail 

Level 15
Aug 4, 2021 9:49:08 AM


@Twalther89 wrote:

I filed my taxes on Feb 23 and have received that same message since then it's now Aug 4th still no money and message has not changed can anyone answer that because even the IRS has no answers besides I can't tell you anything at this time like seriously if I owed you money for 5months I'd be in jail 


The IRS is seriously behind in processing 2020 tax returns.  This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like.

 

Millions of taxpayers have not yet received there federal tax refunds.

 

Go to this IRS website for operational status - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

As of July 24, 2021, we had 14.7 million unprocessed individual returns. Unprocessed individual returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

 

What you should do: In most instances, no further action is needed but you may check Where’s my refund or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.

New Member
Nov 10, 2021 11:05:34 PM

@Ashangelss  after you completed the ID verification, roughly how long was it until the IRS site changed from 'being processed ' to something else? Or how long was it until you received your refund? (Was it paper check or deposit?) 

 

New Member
Feb 16, 2022 6:42:23 AM

Thanks, that’s a lot more helpful then previous ambiguous replies 

New Member
Feb 22, 2022 4:13:55 AM

It's been well over 21 days and I'm still being charged for my federal taxes .I still have not received 

Returning Member
Mar 1, 2022 9:13:15 AM

To processing it will be a month on the 3 of March just trying to see what going on