All you can do now is, wait. At least you know that the IRS has your filing. It does not matter who sent your 1040 to the IRS. The IRS is the sole destination for tax returns. No one has discovered a way to make the IRS speed up sending out refunds. No one ever will because the IRS is an overwhelmed, over worked, under funded and under staffed government bureaucracy. Eventually you will get the pay off of your no interest loan to the government.
Have you thought of paying just enough by estimates or withholding to avoid a penalty and let the government wait for your check?
My 2020 Tax Return was E filed on February 20, 2021. Turbotax E mailed me that the IRS accepted
and a proved the return. AS the return had a REFUND OF $3,352.00, I'm beginning to be very Concerned!!
Please trace my return and REPLY.... Filed over TWO MONTHS A GO???
TurboTax told you that your return was "accepted"---not "approved." Those two words do not mean the same thing in regard to your tax return.
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS. Many refunds are taking longer during the pandemic. The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.
Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received. Many people have been confused by the recovery rebate credit and completed it incorrectly. The IRS may delay your refund while they cross-check to see what you received. Some refunds are delayed because of the tax law changes that went into effect recently. If your return has unemployment or the premium tax credit on it, that may be delaying it.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
It’s been two months for me now too. I didn’t have any reported stimulus payment amounts or anything else that people say could be causing delays. I did however have the form 8915-e this year so I’m wondering if anyone else has the same in this situation?
Same here! Did ours on 2/19 where's my refund site still says "processing". I am also getting concerned.
I’m sorry, this is so frustrating. Especially the not knowing what is going on. You are a week ahead of me so I hope yours shakes loose soon.
I had to amend my taxes I'm still waiting for them I cannot pay my. Bill until I receive my funds...I'm not in a good way at the moment can't even pay my rent until I receive my refund..I truly apologize...Dolores Huber
I’m so sorry... it seems like this is affecting those that need it the most right now.
My taxes were filed 23Feb2021. last year 3weeks return deposited. Stimulus has slowed returns this year but simple tax returns by Turbo tax online should not have any long process to review and ok return. Thanks for listening....Sandy T.
Dude same everyone from friends thats filed it somewhere else already got it but not me with this app hopefully I get it soon
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS. Many refunds are taking longer during the pandemic. The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.
Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received. Many people have been confused by the recovery rebate credit and completed it incorrectly. The IRS may delay your refund while they cross-check to see what you received. Some refunds are delayed because of the tax law changes that went into effect recently. If your return has unemployment or the premium tax credit on it, that may be delaying it.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
Please. If you don’t have anything to contribute other than an out of date, cut and paste cookie cutter response, don’t bother. We deserve real answers. And definitely not those that try to tell us we are the ones responsible by submitting erroneous returns.
TT cannot give you any specific answers, because the IRS does not notify them of anything once your return has been Accepted for processing. But see:
I understand your frustration. However, please remember TurboTax does not approve your return nor keep your refund. The IRS does. Although the IRS has processed and issued most refunds from e-filed returns around 21 days, because of the backlog caused by Covid, CARES Act, stimulus and the American Rescue Plan Act, some of the returns will require more time to review. You are not alone.
Thank you for providing an up to date article on the subject. Nothing new... It just seems like there is something else going on here. The vast majority of us are aware that the IRS will not communicate on this with TurboTax. It would just be helpful if those out there who ARE privy to what is really going on would shine the light for the rest of us.
This is how I got a hold of the IRS.
Don't expect any help from Turbo tax
first and last time I did my with them.
Had nothing then issues !
The IRS telephone number is [phone number removed], and they are available from 7 a.m. – 7 p.m. local time, Monday thru Friday. Accountant Amy Northard offers this cheat-sheet for navigating the IRS phone menu on her blog:
The first question the automated system will ask you is to choose your language.
Once you’ve set your language, don’t choose Option 1 (regarding refund info).
Press 2 for “For answers about you personal income taxes...” instead.
Next, press 1 for “For questions about form you have already submitted...”
Next, press 3 “for all other questions.”
Next, press 2 “for all other questions.”
When the system asks you to enter your SSN or EIN to access your account information, don’t enter anything.
After it asks twice, you will be prompted with another menu.
Next, press 2 for “personal or individual tax related questions”
Finally, press 4 for all other inquiries. The system should then transfer you to an agent.
Turbotax isn't going to trace it for you ,had the same issue and other ones try this .
The IRS telephone number is [phone number removed], and they are available from 7 a.m. – 7 p.m. local time, Monday thru Friday. Accountant Amy Northard offers this cheat-sheet for navigating the IRS phone menu on her blog:
The first question the automated system will ask you is to choose your language.
Once you’ve set your language, don’t choose Option 1 (regarding refund info).
Press 2 for “For answers about you personal income taxes...” instead.
Next, press 1 for “For questions about form you have already submitted...”
Next, press 3 “for all other questions.”
Next, press 2 “for all other questions.”
When the system asks you to enter your SSN or EIN to access your account information, don’t enter anything.
After it asks twice, you will be prompted with another menu.
Next, press 2 for “personal or individual tax related questions”
Finally, press 4 for all other inquiries. The system should then transfer you to an agent.
Do this.
The IRS telephone number is [phone number removed], and they are available from 7 a.m. – 7 p.m. local time, Monday thru Friday. Accountant Amy Northard offers this cheat-sheet for navigating the IRS phone menu on her blog:
The first question the automated system will ask you is to choose your language.
Once you’ve set your language, don’t choose Option 1 (regarding refund info).
Press 2 for “For answers about you personal income taxes...” instead.
Next, press 1 for “For questions about form you have already submitted...”
Next, press 3 “for all other questions.”
Next, press 2 “for all other questions.”
When the system asks you to enter your SSN or EIN to access your account information, don’t enter anything.
After it asks twice, you will be prompted with another menu.
Next, press 2 for “personal or individual tax related questions”
Finally, press 4 for all other inquiries. The system should then transfer you to an agent.
You can do this.
The IRS telephone number is [phone number removed], and they are available from 7 a.m. – 7 p.m. local time, Monday thru Friday. Accountant Amy Northard offers this cheat-sheet for navigating the IRS phone menu on her blog:
The first question the automated system will ask you is to choose your language.
Once you’ve set your language, don’t choose Option 1 (regarding refund info).
Press 2 for “For answers about you personal income taxes...” instead.
Next, press 1 for “For questions about form you have already submitted...”
Next, press 3 “for all other questions.”
Next, press 2 “for all other questions.”
When the system asks you to enter your SSN or EIN to access your account information, don’t enter anything.
After it asks twice, you will be prompted with another menu.
Next, press 2 for “personal or individual tax related questions”
Finally, press 4 for all other inquiries. The system should then transfer you to an agent.
Truly understand why your company repeats the bureaucratic answer from the government. I allowed for the so called pandemic but everything else, the agency should have planned accordingly for any additional work. In all the years of filing, never had there been such delay, only now because everything has become so political.
Thanks for the details to get pass the automated responses, I did get to the end but then recording, due to the the high volume of calls, they suggested to call back later and then they hung up. So, my guess is that they realize the go around to the other tactics and figured that if you made it this far, sorry, we cancelled your call.
I am in the same boat. TurboTax said my return was accepted on 3/17/21, and I was tracking it through IRS and it said "still processing" a few days ago I checked and it now says "we don't have any information on the refund" like it didn't even recognize they had received and accepted it. I can't get anyone to give me information on anything, what am I supposed to do now? reading the responses to other questions I already know TurboTax won't be any help, even though they didn't hesitate to withdraw the filing fee from my account.
call IRS first thing in the morning with the instructions I had provided before. called 7am cst and waited 20min and got thru. Plus my issue was resolved thanks to agent Fair.