Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 7, 2019 4:09:10 PM

My refund has been in processing for 3 weeks is there something wrong?

0 4 2311
4 Replies
Level 7
Jun 7, 2019 4:09:11 PM

Not necessarily. The messages and bars on Where’s My Refund? may change; and sometimes the same message is displayed continuously.

Please feel free to review the following IRS link if you haven't already, 2017 Tax Season Refund Frequently Asked Questions.

If applicable:

I claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) on my tax return. When can I expect my refund?

  • According to the Protecting Americans from Tax Hikes (PATH) Act, the IRS cannot issue EITC and ACTC refunds before mid-February. The IRS expects the earliest EITC/ACTC related refunds to be available in taxpayer bank accounts or debit cards starting Feb. 27, 2018, if these taxpayers chose direct deposit and there are no other issues with their tax return.
  • Where’s My Refund? on IRS.gov and the IRS2Go mobile app remains the best way to check the status of a refund. Where’s My Refund? will be updated with projected deposit dates for most early EITC and ACTC refund filers on February 17. These taxpayers will not see a refund date on Where’s My Refund? or through their software packages until then. The IRS, tax preparers and tax software will not have additional information on refund dates, so these taxpayers should not contact or call them about refunds before the end of February.

Also, if you chose to pay TurboTax with your federal refund, once the IRS reviews and approves your federal refund, the amount is sent to a third-party, who processes the TurboTax fees and the remaining amount is deposited into the bank account you provided. The state refund(s) must be reviewed and approved and will be sent directly from the state(s) (no third-party is involved). Please review the following link(s) and the link(s) embedded on the webpage(s) for more information:

New Member
May 12, 2020 5:34:25 PM

We’re my refund it’s been 3 weeks 

Level 15
May 12, 2020 5:35:12 PM

@davis836joseph  

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  Many refunds are taking longer during the pandemic. 

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

Level 15
May 12, 2020 6:33:54 PM

three weeks is 21 days. That's the normal time period. come back in six weeks.